Last updated:Today at 07:41
Train companies affected:CrossCountry, LNER, Lumo, TransPennine Express
Last updated:Today at 07:14
Train companies affected:South Western Railway
Totnes (TOT)
Totnes station, Station Road, Totnes, Devon, TQ9 5JR
The lifts are out of order between the Station Concourse and the platforms at Totnes station.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 07:25 - 16:10
- Opening Hours Saturday: 07:25 - 15:45
- Opening Hours Sunday: 09:25 - 17:00
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
Height adjusted ticket office counter
Yes
Low-level accessible counter is available.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:30 - 21:00
- Information Services Opening Times Saturday: 05:30 - 20:15
- Information Services Opening Times Sunday: 08:15 - 21:15
Staff Help Available
- Staff Help Available Monday to Friday: 05:30 - 21:15
- Staff Help Available Saturday: 05:30 - 21:15
- Staff Help Available Sunday: 08:15 - 20:15
Meeting point: Ticket office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Category A Station - This station has step free access to both platforms via a liftbridge
Ticket barriers and gates
No
Accessible ticket machines
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
Height adjusted ticket office counter
Yes
Low-level accessible counter is available.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
Waiting rooms
- Waiting rooms Monday to Friday: 07:25 - 16:10
- Waiting rooms Saturday: 07:25 - 15:45
- Waiting rooms Sunday: 10:50 - 18:25
Both Platforms
Seating area
Yes
Accessible public telephones
Yes
The publci phones at this station are not accessible
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down/pick-up point
Yes
Set- Down / Pick up Points are available at the entrance to both platforms
Accessible spaces
8 spaces
Parking is free for valid blue badge holders.
Accessible car park equipment
Yes
Accessible ticket machine is available at the entrance to platform 1. Step free access from the car parks to both platforms
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:30 - 21:15
- Staff help available Saturday: 05:30 - 21:15
- Staff help available Sunday: 08:15 - 20:15
Meeting point: Ticket office.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Both platforms.
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 07:25 - 16:10
- Waiting Rooms Saturday: 07:25 - 15:45
- Waiting Rooms Sunday: 10:50 - 18:25
Both Platforms
Seating Area
Yes
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- Station Road
- Totnes
- TQ9 5JR
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
145 spaces
Accessible spaces
8 spaces
Parking is free for valid blue badge holders.
Accessible car park equipment
Yes
Accessible ticket machine is available at the entrance to platform 1. Step free access from the car parks to both platforms
Impaired mobility set down/pick up points available
Yes
Set- Down / Pick up Points are available at the entrance to both platforms
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £7.00
- Rate on Saturday £5.00
- Rate on Sunday £5.00
- Rate per week £35.00
- Rate per month £105.00
- Rate per 3 months £284.00
- Rate per year £825.00
Refreshment Facilities
Yes
Coffee shop/café on Platform 2. This café is not accessible.
Shops
Yes
Coffee shop/café on Platform 2. This café is not accessible.
Pay Phones
Yes
Accessible Public Telephones
Yes
The publci phones at this station are not accessible
Public Wi-Fi
No
Bicycle Storage
Spaces
36 spaces
Cycles can be carried on our trains free of charge please note restriction apply.
Type of Storage
Stands & Compounds
Location
Platform 1
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
No
More Information
Transport Links
Car park near Platform 1. 'Park side' car park
Taxi Rank: Taxi rank is available adajacent platform 1 entrance. If you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
Change at Plymouth.
No
