Last updated:Today at 11:57
Train companies affected:Avanti West Coast, London Northwestern Railway
Tiverton Parkway (TVP)
Tiverton Parkway station, Station Road, Sampford Peverell, Devon, EX16 7EH
All toilets are out of order at Tiverton Parkway station.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:05 - 18:00
- Opening Hours,Saturday: 07:05 - 17:00
- Opening Hours,Sunday: 09:00 - 17:00
Location
Platform 2 at bottom of steps
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:30 - 22:45
- Information Services Opening Times,Saturday: 05:30 - 22:45
- Information Services Opening Times,Sunday: 07:45 - 23:15
Staff Help Available
- Staff Help Available,Monday to Friday: 05:30 - 22:45
- Staff Help Available,Saturday: 07:45 - 23:15
- Staff Help Available,Sunday: 07:45 - 23:15
Meeting point: Ticket office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
Trolleys
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Step-free category B2 station - “Some step-free access to all platforms.”- This station has a degree of step free access to the platforms, however the Exeter bound platform is via a ramp bridge of moderate gradients.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
- Waiting rooms,Monday to Friday: 06:05 - 21:40
- Waiting rooms,Saturday: 06:05 - 21:40
- Waiting rooms,Sunday: 08:10 - 22:10
Ticket office hours
Within the ticket office.
Seating area
Unavailable
Induction loop pay phones
Unavailable
Public telephones are not available
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down/pick-up point available
Available
Set- Down / Pick up Points are available at the station entrance
Accessible spaces
4 spaces
Parking is free for valid blue badge holders.
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:30 - 22:45
- Staff help available,Saturday: 07:45 - 23:15
- Staff help available,Sunday: 07:45 - 23:15
Meeting point: Ticket office.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
The toilets are located on Platform 2.
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Available
Platform 2
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:05 - 21:40
- Waiting Rooms,Saturday: 06:05 - 21:40
- Waiting Rooms,Sunday: 08:10 - 22:10
Ticket office hours
Within the ticket office.
Seating Area
Unavailable
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
453 spaces
Accessible spaces
4 spaces
Parking is free for valid blue badge holders.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Set- Down / Pick up Points are available at the station entrance
Car park CCTV
No
Notes
Find out more about car parking at this station.
Refreshment Facilities
Available
Coffee shop
Shops
Available
Parkway Pantry selling Magazines/newspapers etc, Coffee shop
Public Telephones
No
Accessible Public Telephones
Unavailable
Public telephones are not available
Public Wi-Fi
Available
Connect to "GWR Free Station WiFi"
Post Boxes
Available
Bicycle Storage
Spaces
70 spaces
Cycles can be carried on our trains free of charge. There is also a cycle pods repair station and foot pump on platform 1.
Type of Storage
Racks & Stands
Location
under footbridge
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Front of the station.
Taxi Rank: Taxi rank is available at the station entrance.Iif you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
