Last updated:Today at 18:47
Train companies affected:Grand Central, Hull Trains, LNER, Lumo
Tiverton Parkway (TVP)
Tiverton Parkway station, Station Road, Sampford Peverell, Devon, EX16 7EH
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:05 - 18:00
- Opening Hours Saturday: 07:05 - 17:00
- Opening Hours Sunday: 09:00 - 17:00
Location
Platform 2 at bottom of steps
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:30 - 22:45
- Information Services Opening Times Saturday: 05:30 - 22:45
- Information Services Opening Times Sunday: 07:45 - 23:15
Staff Help Available
- Staff Help Available Monday to Friday: 05:30 - 22:45
- Staff Help Available Saturday: 07:45 - 23:15
- Staff Help Available Sunday: 07:45 - 23:15
Meeting point: Ticket office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Step Free Category B1 Station - This station has a degree of step free access to both platforms however the Exeter bound platform is via a ramp bridge of moderate gradients.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
- Waiting rooms Monday to Friday: 06:05 - 21:40
- Waiting rooms Saturday: 06:05 - 21:40
- Waiting rooms Sunday: 08:10 - 22:10
Ticket office hours
Within the ticket office.
Seating area
No
Accessible public telephones
Yes
No
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down/pick-up point
Yes
Set- Down / Pick up Points are available at the station entrance
Accessible spaces
4 spaces
Parking is free for valid blue badge holders.
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:30 - 22:45
- Staff help available Saturday: 07:45 - 23:15
- Staff help available Sunday: 07:45 - 23:15
Meeting point: Ticket office.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 2.
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Yes
Platform 2
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:05 - 21:40
- Waiting Rooms Saturday: 06:05 - 21:40
- Waiting Rooms Sunday: 08:10 - 22:10
Ticket office hours
Within the ticket office.
Seating Area
No
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- Station Road
- Sampford Peverell
- EX16 7EH
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
453 spaces
Accessible spaces
4 spaces
Parking is free for valid blue badge holders.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Set- Down / Pick up Points are available at the station entrance
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £6.30
- Rate per week £31.50
- Rate per month £110.00
- Rate per 3 months £250.00
- Rate per year £775.00
Refreshment Facilities
Yes
Coffee shop
Shops
Yes
Parkway Pantry selling Magazines/newspapers etc, Coffee shop
Pay Phones
Yes
Accessible Public Telephones
Yes
No
Public Wi-Fi
Yes
Connect to "GWR Free Station WiFi"
Post Boxes
Yes
Bicycle Storage
Spaces
70 spaces
Cycles can be carried on our trains free of charge. There is also a cycle pods repair station and foot pump on platform 1.
Type of Storage
Racks & Stands
Location
under footbridge
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Front of the station
Taxi Rank: Taxi rank is available at the station entrance.Iif you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
