West Ham (WEH)

West Ham station
Manor Road
West Ham
Greater London
E15 3BN

Station facilities

Station seating facilities
Trolleys
Refreshments
ATM machine
Toilets
Pay phone
Internet

Public Wi-Fi Yes
Post box
Tourist information office
Shops

Shops
Nisa Local convenience store and Home & Beauty shop by entrance to station.

Public Wi-Fi	Yes

Shops	Nisa Local convenience store and Home & Beauty shop by entrance to station.

Route planning around the station including maps and platforms

Car Park: No
Accessible taxis: Contact taxi operator directly
Impaired mobility set down / pick up points available: No
Metro: District, Hammersmith & City and Jubilee Lines. Also DLR services
Airport: Interchange at Canning Town for the DLR to London City. Interchange at Stratford National Rail services to Stansted.

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are no accessible ticket machines at this station
Collection of pre-purchased tickets: Not possible from this station
Oystercards
Get Oyster cards here: Yes
Top-up Oyster pay as you go here: Yes, at ticket machine
Use Oyster Pay as you go here: Yes
Smartcards
Smartcards issued: No
Smartcards top-up: Not possible at this station
Smartcards validators: No
London fare zone: Zone 2/3

Information available from staff
Information services - opening times
Customer help points: Yes
Lost Property: Yes; Monday - Friday 08:30 - 16:00
Saturday Closed
Sunday Closed; 0343 222 1234
Customer Services: TfL Customer Services: Tel - 0343 222 1234
Ticket gates: Yes
CCTV: Yes
Location for Rail Replacement Services: When the District and Hammersmith & City lines are closed through the station, replacement buses will generally operate to/from Canning Town station, please use Jubilee line or DLR connections.

ATM Machine: No
Public Wi-Fi: Yes; Find WiFi Hotspots around West Ham station
Shops: Yes
Type of shops available: Nisa Local convenience store and Home & Beauty shop by entrance to station.
Toilets: No
Waiting Rooms: No

Helpline Contact: 0343 222 1234 or 020 3031 9331 (Textphone)
Assisted travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline opening hours
Staff help available: Yes
Staff help available opening times
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: This station has step-free access via lifts to all platforms
Wheelchairs available: No