West Ham (WEH)
Managed by London UndergroundÂ
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops Nisa Local convenience store and Home & Beauty shop by entrance to station.
West Ham
Getting to and from the station
- Car Park
No
- Accessible taxis
-
Contact taxi operator directly
- Impaired mobility set down / pick up points available
- No
- Metro
-
District, Hammersmith & City and Jubilee Lines. Also DLR services
- Airport
- Interchange at Canning Town for the DLR to London City. Interchange at Stratford National Rail services to Stansted.
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
Not possible from this station
- Oystercards
- Get Oyster cards here
Yes
- Top-up Oyster pay as you go here
Yes, at ticket machine
- Use Oyster Pay as you go here
Yes
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
- London fare zone
- Zone 2/3
Staffing and general services
- Information available from staff
- Information services - opening times
- Customer help points
Yes
- Lost Property
- Yes
-
Monday - Friday 08:30 - 16:00
Saturday Closed
Sunday Closed
- 0343 222 1234
- Customer Services
- TfL Customer Services: Tel - 0343 222 1234
- Ticket gates
Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
When the District and Hammersmith & City lines are closed through the station, replacement buses will generally operate to/from Canning Town station, please use Jubilee line or DLR connections.
Facilities
- ATM Machine
No
- Public Wi-Fi
Yes
- Find WiFi Hotspots around West Ham station
- Shops
Yes
- Type of shops available
-
Nisa Local convenience store and Home & Beauty shop by entrance to station.
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234 or 020 3031 9331 (Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
Yes
- Staff help available opening times
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
- This station has step-free access via lifts to all platforms
- Wheelchairs available
No