Wickford (WIC)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee kiosk, plus vending machine -
ATM machine
-
Toilets
Toilets The toilets are located on Platform 3. The accessible (radar key) toilets are located on Platform 2 -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops Newsagent & dry cleaners - open early mornings only
Wickford
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Compound,Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
-
A secure 50-space cycle compound is available in the car park(key fob required, speak to station staff for availability).
An additional 25-hoop cycle storage area is outside the front of the station.
- Storage spaces
- 56
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 435 with 4 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £9.00
- Off peak rate
- £7.50
- Saturday rate
- £4.50
- Sunday rate
- £4.50
- Weekly rate
- £36.00
- Monthly rate
- £126.00
- 3 Monthly rate
- £359.00
- Annual rate
- £1256.00
- CCTV Coverage
- No
- Car Park
- Premium Bay
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080
- Opening hours
-
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 29
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Annual rate
- £1950.00
- CCTV Coverage
- No
- Onward travel information
-
Local Bus stops outside station. Wickford is a PlusBus location click here to see the PlusBus map
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:55 - 20:00
Saturday 06:00 - 19:30
Sunday 08:10 - 19:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
- Penalty fares
- Penalty fares apply for Greater Anglia
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:55 - 20:00
Saturday 06:00 - 19:30
Sunday 08:10 - 19:30
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
Located on platform 2.
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Substitute bus services call at the bus stop at station entrance
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Coffee kiosk, plus vending machine
- Shops
- Yes
- Type of shops available
- Newsagent & dry cleaners - open early mornings only
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 3. The accessible (radar key) toilets are located on Platform 2
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
- Mobile assistance teams operate within the area and can be available for booked assistance. Customers wanting to turn up and go can do so when the ticket office is open and will be assisted as soon as possible. Booking is recommended.
- Staff help available opening times
-
Monday - Friday 05:55 - 20:00
Saturday 06:00 - 19:30
Sunday 08:10 - 19:30
Mobile Team on request: Monday - Saturday 06.00-21.00 Sunday 08.00-20.00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
This station has step free access to each platform. HOWEVER PLEASE NOTE, not step free between platforms. Southend platform is step free from the car park and the London bound entrance is via Market avenue approximately 10 min walk away.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
- Wheelchairs available
- No
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