Wickford (WIC)

If you are changing services at Wickford from / to Southminster from / towards London Liverpool Street and require Passenger Assistance, a minimum 15 minutes changeover time is required between services. There is no step-free access between platforms 1 & 2 and 3 & 4. A route needs to be taken via an underpass. This is approximately 560 metres (6 minutes) long. If you require assistance between platforms, we recommend that you book Passenger Assistance in advance. Please contact our Assisted Travel Team for more information:

• Telephone: 0800 028 2878 (free from landlines and mobiles)

• Text Type: 18001 0800 028 2878