Witham (WTM)
Managed by Greater Anglia
Station facilities
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Station seating facilities
Station seating facilities Waiting rooms are available on platforms 1/2 and 3/4, and both are heated and fully accessible.
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Trolleys
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Refreshments
Note Coffee shop, Cold drinks vending machine, Food vending machine
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ATM machine
ATM machine -
Toilets
Toilets Male and female toilets are located on platform 1/2. The accessible (radar key) toilets are located on platform 3/4. Toilets are only available when the station is staffed.
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Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
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Tourist information office
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Shops
Witham
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- In the car park
- Storage spaces
- 80
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 406 with 8 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £8.80
- Off peak rate
- £7.00
- Saturday rate
- £4.00
- Sunday rate
- £4.00
- Weekly rate
- £40.00
- Monthly rate
- £140.00
- 3 Monthly rate
- £400.00
- Annual rate
- £1400.00
- CCTV Coverage
- No
- Accessible taxis
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Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:00 - 22:00
Saturday 06:15 - 21:00
Sunday 06:45 - 21:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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2 Accessible Ticket Machines
- Collection of pre-purchased tickets
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
- Penalty fares
- Penalty fares apply for Greater Anglia
Staffing and general services
- Information available from staff
- Information services - opening times
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Monday - Friday 05:00 - 23:00
Saturday 05:00 - 23:00
Sunday 05:00 - 23:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
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Located in the ticket hall, and by the car park lift.
- Lost Property
- Yes
- Lost property phone line service
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Monday - Friday 09:00 - 17:00
- Customer Services
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Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop at the bus stop at station entrance
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
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Coffee shop, Cold drinks vending machine, Food vending machine
- Toilets
- Yes
- Toilets Location
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Male and female toilets are located on platform 1/2. The accessible (radar key) toilets are located on platform 3/4. Toilets are only available when the station is staffed.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
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Waiting rooms are available on platforms 1/2 and 3/4, and both are heated and fully accessible.
- Waiting rooms opening hours
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Monday - Sunday 06:00 - 22:00
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
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Assistance is provided by station staff for all advertised train services. Booking is recommended but not required. Assistance is available throughout the station including boarding and alighting, ramps, sight guidance, pushing a wheelchair, luggage assistance, and ticket purchase.
- Staff help available opening times
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Monday - Friday 04:45 - 02:00
Saturday 04:45 - 02:00
Sunday 06:00 - 02:00
Station Staff help Monday - Saturday 04:45 - 02.00 Sunday 06:00 - 02:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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This station is step free to all platforms via Lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer information office on relevant platform.
- Wheelchairs available
- No
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