Canada Water (ZCW)
Managed by London Underground
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee shop, curry takeaway, cake stand.
-
ATM machine
ATM machine -
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Shops Newsagent in bus station
Canada Water
Getting to and from the station
- Car Park
No- Impaired mobility set down / pick up points available
- No
- Metro
-
Interchange between London Overground East London Line service and London Underground Jubilee Line trains between Stratford and Stanmore.
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Not possible from this station
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- Yes
-
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
- London fare zone
- Zone 2
Staffing and general services
- Information available from staff
- Information services - opening times
- Customer help points
- Yes
- Lost Property
- Yes
- Call 0845 330 9882
- Customer Services
-
TfL Customer Services Tel 0343 222 1234
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Canada Water Bus Station
Facilities
- ATM Machine
- Yes
- Refreshment facilities
- Yes
-
Coffee shop, curry takeaway, cake stand.
- Shops
- Yes
- Type of shops available
-
Newsagent in bus station
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234 or 020 3031 9331 (Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- No
- Ramp for train access
- No
- Step free access coverage
- Yes
- Step free access note
-
Access to all platforms is available by lifts. There is level access between the platforms and trains. Please note that the last set of doors on London Overground trains will not open due to a short platform.
- Wheelchairs available
- No
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