Last updated:Today at 08:03
Train companies affected:South Western Railway
Canada Water (ZCW)
Canada Water station, Deal Porter Way, Canada Water, Greater London, SE16 2YS
Station Information
Ticket Office
Opening Hours
No
London Fare Zone
Zone 2
Ticket Machines
Yes
Collection of pre-purchased tickets
- No
Accessible ticket machines
No
Induction loop
Yes
Oyster and Contactless Information
Purchase Oyster card here
Yes
Top-up Oyster Pay as you go here
- Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard notes
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
Information Available From Staff
- Yes - from help point
Customer Information Screens
No
Staff Help Available
No
Customer Help Points
Yes
Customer Services Notes
TfL Customer Services Tel 0343 222 1234
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Access to all platforms is available by lifts. There is level access between the platforms and trains. Please note that the last set of doors on London Overground trains will not open due to a short platform.
Ticket barriers and gates
Yes
Accessible ticket machines
No
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
Yes
Toilets are located in the Bus Station above the station - access via a Radar Key.
Waiting rooms
No
Seating area
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
No
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
Yes
Toilets are located in the Bus Station above the station - access via a Radar Key.
Baby Changing
No
Waiting Rooms
No
Seating Area
No
ATM
Yes
Refreshment Facilities
Yes
Coffee shop, curry takeaway, cake stand.
Shops
Yes
Newsagent in bus station
Pay Phones
No
Public Wi-Fi
No
Bicycle Storage
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Canada Water Bus Station
Interchange between London Overground East London Line service and London Underground Jubilee Line trains between Stratford and Stanmore.
