Aldrington (AGT)
Aldrington station, Amhurst Crescent, Aldrington, East Sussex, BN3 5AE
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Height adjusted ticket office counter
No
Induction loop
Yes
Telesales
No
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Sunday & Public Holidays: No
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Staff Help Available
No
Customer Help Points
Yes
The Assistance Meeting Point is by the station Help Point.
Customer Services Notes
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Luggage Storage
No
Lost Property
Yes
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Trolleys
No
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
This is a Category C station: This station does not have step-free access.
The Assistance Meeting Point is the station Help Point.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Ticket barriers and gates
No
Accessible ticket machines
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Height adjusted ticket office counter
No
Induction loop
Yes
Ramp for train access
No
It is not possible to provide level access between train and platform at this station.
Accessible Toilets
No
Waiting rooms
Yes
Unheated waiting shelters are available on the platforms.
Seating area
Yes
Wheelchairs available
No
Trolleys
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in Mortimer Road
Staff Help
Staff help available
No
Customer Help Points and Meeting Point
Yes
The Assistance Meeting Point is by the station Help Point.
Helpline
- Helpline Monday to Sunday: Yes
The assisted travel helpline is not available on Christmas Day.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
Pressing the “emergency & assisted travel” button on a station Help Point
Calling our Assisted Travel team on: 0800 138 1016
Texting us on: 0800 138 1018
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Unheated waiting shelters are available on the platforms.
Seating Area
Yes
First Class Lounge
No
ATM
No
Refreshment Facilities
No
Pay Phones
No
Public Wi-Fi
No
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
Post Boxes
No
Bicycle Storage
Spaces
8 spaces
Cycles are left at owners risk. Abandoned cycles may be removed.
Type of Storage
Stands
Location
Subway
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Please click on the link for the Rail Replacement Bus location.
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Live bus running information available on screens at entrance and exit from platforms.
