Last updated:Today at 22:42
Train companies affected:London Overground
Ambergate (AMB)
Ambergate station, Midland Terrace, Ambergate, Derbyshire, DE56 2EN
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Top up Smartcard at a Ticket Vending machine at this location
Information Available
- Yes - from help point
Customer Information
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: Unavailable
- Information Services Opening Times,Saturday: Unavailable
- Information Services Opening Times,Sunday: Unavailable
Staff Help Available
- Staff Help Available,Monday to Friday: Unavailable
- Staff Help Available,Saturday: Unavailable
- Staff Help Available,Sunday: Unavailable
Assistance provided by on-train staff.
Customer Help Points
Yes
Left Luggage
Unavailable
Lost Property
Unavailable
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are only made audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a step free Category A station. There is level access to the platform that serves both directions to Matlock-Nottingham/Newark Castle. This station has tactile paving at the edge of the platform.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
Closed until further notice
There are shelters on the platforms with accessible seating.
Seating area
Unavailable
Induction loop pay phones
Available
None
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Taxi number displayed on useful information poster
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
2 spaces
Accessible car park equipment
Yes
This station has Secure Station Accreditation.
Staff Help
Staff help available
- Staff help available,Monday to Friday: Unavailable
- Staff help available,Saturday: Unavailable
- Staff help available,Sunday: Unavailable
Assistance provided by on-train staff.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
Closed until further notice
There are shelters on the platforms with accessible seating.
Seating Area
Unavailable
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
37 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
This station has Secure Station Accreditation.
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £2.50
- Rate on Saturday £1.50
- Rate on Sunday £1.50
- Rate per week £8.00
- Rate per month £25.00
- Rate per 3 months £68.00
- Rate per year £250.00
Refreshment Facilities
Unavailable
Public Telephones
No
Accessible Public Telephones
Available
None
Bicycle Storage
Spaces
6 spaces
Type of Storage
Stands
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is a help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Opposite the Hurt Arms Pub at the bus stop for journeys towards Derby and outside the Hurt Arms Pub at the bus stop going towards Matlock
Information to plan your onward journey is available in a printable format here
