Last updated:Today at 10:45
Train companies affected:South Western Railway
Andover station, Station Approach, Andover, Hampshire, SP10 3HW
The ticket office is located on Platform 2.
Ticket Vending Machines are located on Platform 2, near to the ticket office.
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
Andover ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Yes
Customer Help points are located on every platform
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Andover.
Yes
Yes
Some step-free access to all platforms - please check details.
Step-free category B2 Station - Level access to Platform 2 (for trains towards Salisbury). Also short ramp at 1:7 gradient from lower car park level. Underpass with long and steep ramps at approx 1:8 gradient to Platform 1 (for trains towards London).
A staff operated powered wheelchair is available for use at the station to assist passengers who have difficulty using the slopes. Please speak to a member of staff or contact our Assisted Travel team.
This station does not have a Customer Information Screens. It only has a PA system to announce train services.
No
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
Both platforms
Yes
Yes
Yes
No
Yes
8 spaces
No
Yes
Customer Help points are located on every platform
24 hours a day, except Christmas Day and Boxing Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Yes
The toilets are located on both platforms. A National key toilet is located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request.
Yes
Yes
Both platforms
Yes
463 spaces
8 spaces
No
Yes
No
Parking charges apply
RingGo Code 2000.
10 EV Charging stations.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £4.50
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £13.50.
Yes
Yes
No
Shops are currently unavailable.
132 spaces
Compounds & Racks
Platform 2
Yes
Yes
There are no cycle hire facilities at this station
Southbound and Northbound buses will stop directly outside the main station exit.
Yes
Information to plan your onward journey is available in a printable format here