Last updated:Today at 18:47
Train companies affected:Grand Central, Hull Trains, LNER, Lumo
Ash (ASH)
Ash station, Lime Crescent, Ash, Hampshire, GU12 6JW
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:40 - 11:45
- Opening Hours Saturday: 06:40 - 11:45
- Opening Hours Sunday: No
Location
The ticket office is located on Platform 2.
Ticket Vending Machines are located on platform 1 and on the Disabled ramp leading to platform 2.
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
Ash ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.
Information Available From Staff
- Yes - from help point
Customer Information Screens
No
Staff Help Available
No
Customer Help Points
Yes
Customer Help points are located on every platform
Customer Services Notes
Please contact our Customer Services Department on 0345 6000 650
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 07:30 - 19:00
- Lost Property Saturday to Sunday: No
- Lost Property Public Holidays: No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Ash.
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Step-free category B2 Station - Level access to Platform 1 (for trains towards Guildford). Short ramp (gradient approx. 1:8, sharp turn that might cause difficulties to some wheelchair/mobility scooter users) to Platform 2 (for trains towards Ascot). Access between platforms via level crossing only (full barrier) approximately 85m.
Ticket barriers and gates
No
Accessible ticket machines
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
N/A
Waiting rooms
Yes
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
2 spaces
Parking is chargeable for all vehicles
Accessible car park equipment
No
Staff Help
Staff help available
No
Customer Help Points and Meeting Point
Yes
Customer Help points are located on every platform
Helpline
- Helpline Monday to Friday: Yes
- Helpline Saturday: Yes
- Helpline Sunday: Yes
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Nearest accessible station
Toilets
No
N/A
Accessible Toilets
No
N/A
Baby Changing
No
Waiting Rooms
Yes
Seating Area
Yes
Spaces
18 spaces
Accessible spaces
2 spaces
Parking is chargeable for all vehicles
Accessible car park equipment
No
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per hour £1.00
- Off-peak rate £2.00
- Rate per day £4.10
- Rate on Saturday £2.00
- Rate on Sunday £2.00
- Rate per week £16.30
- Rate per month £58.10
- Rate per 3 months £174.30
- Rate per year £581.00
Notes
RingGo Code 77465.
Hourly rate available from 1200 from RingGo ONLY. Off-Peak from 1200 Monday to Friday.
Bank Holiday £2.00.
Weekend ticket available from 0001 Friday until 0359 Tuesday £6.00.
Refreshment Facilities
No
Pay Phones
No
Public Wi-Fi
Yes
Find WiFi Hotspots around Ash station
Bicycle Storage
Spaces
10 spaces
Type of Storage
Racks
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Guildford Road (A323) - Aldershot side of Level Crossing
Information to plan your onward journey is available in a printable format here
