Ash (ASH)
Managed by South Western Railway
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Ash
Getting to and from the station
Bicycle parking
Wheel Racks- Storage sheltered
- No
- Storage spaces
- 10
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Phone number
- 0345 6000 650
- Note
-
Weekend tickets are available from 1200 Friday £7.40
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 20 with 1 accessible spaces available
- Parking is chargeable for all vehicles
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £3.90
- Saturday rate
- £3.00
- Sunday rate
- £3.00
- Weekly rate
- £19.50
- Monthly rate
- £63.90
- 3 Monthly rate
- £191.70
- Annual rate
- £609.00
-
Bank Holiday £3.00
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:40 - 11:45
Saturday 06:40 - 11:45
Sunday Closed
- Location
-
On Disabled ramp leading to platform 2
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
-
Ash ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.
- Penalty fares
- Penalty fares apply for Great Western Railway South Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
- Customer help points
- Yes
-
Customer Help points are located on every platform
- Lost Property
- Yes
-
Please register your lost property using the form at SWR Lost Property. It can take several days for items to turn up, we will let you know if they do.
- Customer Services
-
Please contact our Customer Services Department on 0345 6000 650
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Guildford Road (A323) - Aldershot side of Level Crossing
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
-
Find WiFi Hotspots around Ash station
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 5282100
- Assisted travel
- Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.
- Helpline opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
24 hours a day, except Christmas Day and Boxing Day
- Staff help available
- No
- Ramp for train access
- No
- Step free access coverage
- Yes
- Step free access note
-
Step-free category B2 Station - Level access to Platform 1 (for trains towards Guildford). Short ramp (gradient approx. 1:8, sharp turn that might cause difficulties to some wheelchair/mobility scooter users) to Platform 2 (for trains towards Ascot). Access between platforms via level crossing only (full barrier) approximately 85m.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Aldershot; Guildford;
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