Last updated:Today at 14:59
Train companies affected:South Western Railway
Ashurst New Forest station, Lyndhurst Road, Ashurst, Hampshire, SO40 7AA
No
Ashurst New Forest has no ticket office.
A Ticket Vending Machine is located on platform 1, just inside entrance.
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
No
Yes
No
No
Yes
Customer Help points are located on every platform
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Ashurst New Forest.
Yes
Some step-free access to all platforms - please check details.
Step-free category B2 station. Some step-free access to all platforms - please check details. There is step-free access to Platform 1 (for trains to Southampton and London).
Access to Platform 2 (for trains to Bournemouth) is either by stepped footbridge or via uneven gravel path (250m) from the council car park in Ashurst.
Step-free route between platforms is approximately 900m.
No
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
No
N/A
No
Yes
No
No
No
2 spaces
No
No
Yes
Customer Help points are located on every platform
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
No
N/A
No
N/A
No
No
Yes
16 spaces
2 spaces
No
No
Yes
Parking is free
No
No
Yes
Find WiFi Hotspots around Ashurst New Forest station
22 spaces
2 lockers and 20 cycle stand parking spaces
Lockers & Racks
Yes
Yes
There are no cycle hire facilities at this station
To Southampton: Bus stop on Main A35 road opposite station entrance
To Brockenhurst: Bus lay-by next to New Forest Hotel
Information to plan your onward journey is available in a printable format here