Last updated:Today at 05:33
Train companies affected:South Western Railway
Banbury (BAN)
Banbury station, Station Road, Banbury, Oxfordshire, OX16 5AB
All toilets on the footbridge are out of order at Banbury station.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:45 - 20:15
- Opening Hours Saturday: 06:35 - 19:15
- Opening Hours Sunday: 08:10 - 17:40
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Sunday: Yes
Staff Help Available
- Staff Help Available Monday to Friday: 05:15 - 01:30
- Staff Help Available Saturday: 05:15 - 01:30
- Staff Help Available Sunday: 07:00 - 23:00
Passenger Assistance meeting point is at the information point, next to the gateline on the overbridge (accessible via lifts or stairs near to the booking office)
Customer Help Points
Yes
Customer Services Notes
03456 005 165 (0830 to 1730, Mondays to Fridays)
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 12:00 - 20:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Access Category A. Step free access to all platforms via lifts.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Friday: 05:15 - 00:00
- Waiting rooms Saturday: 06:00 - 00:00
- Waiting rooms Sunday: 07:45 - 00:00
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Impaired mobility set down/pick-up point
Yes
At station entrance.
Accessible spaces
14 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:15 - 01:30
- Staff help available Saturday: 05:15 - 01:30
- Staff help available Sunday: 07:00 - 23:00
Passenger Assistance meeting point is at the information point, next to the gateline on the overbridge (accessible via lifts or stairs near to the booking office)
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 07:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Accessible toilets on platforms 2
Accessible Toilets
No
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 05:15 - 00:00
- Waiting Rooms Saturday: 06:00 - 00:00
- Waiting Rooms Sunday: 07:45 - 00:00
Seating Area
Yes
Operator
Chiltern Railways
- 03456 005 165
- Station Road
- -
- OX16 5AB
- http://www.chilternrailways.co.uk/tickets-and-fares/car-park-prices/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
978 spaces
Accessible spaces
14 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
At station entrance.
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £8.50
- Rate on Saturday £5.50
- Rate on Sunday £5.50
- Rate per week £32.50
- Rate per month £123.80
- Rate per year £1296.70
Notes
The off peak start time is 1200 at this station.
ATM
Yes
Refreshment Facilities
Yes
Café
Shops
Yes
Kiosk News agent
Pay Phones
Yes
Public Wi-Fi
Yes
Post Boxes
Yes
The post box is located by the ground floor ticket office near the main station entrance.
Bicycle Storage
Spaces
63 spaces
Type of Storage
Stands
Location
Near station entrance next to taxi rank and on entry to the multi storey car park.
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement buses depart from the front of the station.
At front of station.
Information to plan your onward journey is available in a printable format here
