Last updated:Today at 15:10
Train companies affected:South Western Railway
Barnes Bridge (BNI)
Barnes Bridge station, The Terrace, Barnes, Greater London, SW13 0NP
Station Information
Ticket Office
Opening Hours
No
Location
Barnes Bridge does not have a ticket office.
Ticket Vending Machines are located at the entrance to platform 2 and on platform 1.
London Fare Zone
Zone 3
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Oyster and Contactless Information
Purchase Oyster card here
No
Top-up Oyster Pay as you go here
- Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
No
Information Services Opening Times
- Information Services Opening Times Monday to Friday: No
- Information Services Opening Times Saturday: No
- Information Services Opening Times Sunday: No
Staff Help Available
No
Customer Help Points
Yes
Customer Help points are located on every platform
Customer Services Notes
Please contact our Customer Service Centre on 0345 6000 650
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 07:30 - 19:00
- Lost Property Saturday to Sunday: No
- Lost Property Public Holidays: No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Barnes Bridge.
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
Step-free category C station. Steps to both platforms from street level. On Platform 1 side there is a ramp at approx 1:10 gradient leading from the top of the steps to the platform.
Ticket barriers and gates
No
Accessible ticket machines
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
N/A
Waiting rooms
No
There is no waiting room, just seating on the platform.
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
No
Customer Help Points and Meeting Point
Yes
Customer Help points are located on every platform
Helpline
- Helpline Monday to Friday: Yes
- Helpline Saturday: Yes
- Helpline Sunday: Yes
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Nearest accessible station
Toilets
No
N/A
Accessible Toilets
No
N/A
Baby Changing
No
Waiting Rooms
No
There is no waiting room, just seating on the platform.
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
Yes
Bicycle Storage
Spaces
14 spaces
Type of Storage
Racks
Location
Station entrance
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
To Barnes: The Terrace (A3003) Bus Stop BK
To Hounslow: The Terrace (A3003) Bus Stop BJ
Information to plan your onward journey is available in a printable format here
