Last updated:Today at 09:01
Train companies affected:South Western Railway
Barnes (BNS)
Barnes station, Station Road, Barnes, Greater London, SW13 0HT
Barnes ticket office will closed on Saturday 9 December 2023.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:45 - 13:00
- Opening Hours Saturday: 07:00 - 15:00
- Opening Hours Sunday: 10:00 - 13:00
Location
The ticket office is located on Platform 1.
Ticket Vending Machines are located at the entrances to platforms.
London Fare Zone
Zone 3
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Oyster and Contactless Information
Purchase Oyster card here
No
Top-up Oyster Pay as you go here
- Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
Smartcard validators
No
Smartcard notes
Barnes ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.
Information Available From Staff
- Yes - from information point
Customer Information Screens
- Departure Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:30 - 13:00, 15:30 - 19:30
- Information Services Opening Times Saturday: 07:00 - 13:00
- Information Services Opening Times Sunday: 10:00 - 13:00
Staff Help Available
No
Customer Help Points
Yes
Customer Help points are located on every platform
Customer Services Notes
Please contact our Customer Service Centre on 0345 6000 650
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 07:30 - 19:00
- Lost Property Saturday to Sunday: No
- Lost Property Public Holidays: No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Barnes.
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Step-free category B3 Station. Level access to Platforms 1 and 4 from separate entrances. Steps to Platforms 2/3.
Ticket barriers and gates
No
Accessible ticket machines
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
N/A
Waiting rooms
No
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
No
Customer Help Points and Meeting Point
Yes
Customer Help points are located on every platform
Helpline
- Helpline Monday to Friday: Yes
- Helpline Saturday: Yes
- Helpline Sunday: Yes
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Nearest accessible station
Toilets
No
N/A
Accessible Toilets
No
N/A
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Refreshment Facilities
Yes
Vending Machines on Platforms 1-3
Bicycle Storage
Spaces
92 spaces
Type of Storage
Racks
Location
Car park
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
To Clapham: Rocks Lane (A306) Bus Stop B
To Hounslow / Richmond : Rocks Lane (A306) Bus Stop A
Buses that start / terminate at Barnes will use Queens Ride bus stand
Information to plan your onward journey is available in a printable format here
