Last updated:Today at 10:45
Train companies affected:South Western Railway
Barnstaple (BNP)
Barnstaple station, Station Road, Barnstaple, Devon, EX31 2AU
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:15 - 17:50
- Opening Hours Saturday: 06:15 - 17:50
- Opening Hours Sunday: 09:20 - 16:40
Location
Main station entrance
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:15 - 17:50
- Information Services Opening Times Saturday: 06:15 - 17:50
- Information Services Opening Times Sunday: 09:20 - 16:40
Staff Help Available
- Staff Help Available Monday to Saturday: 08:25 - 15:05
- Staff Help Available Monday to Friday: 08:15 - 15:15
- Staff Help Available Saturday: 08:15 - 15:15
- Staff Help Available Sunday: 10:00 - 18:00
Meeting point: Ticket Office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step free Category A station - step free access available to the platform.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
- Waiting rooms Monday to Friday: 06:15 - 17:50
- Waiting rooms Saturday: 06:15 - 17:50
- Waiting rooms Sunday: 09:20 - 16:40
Seating area
Yes
Accessible public telephones
Yes
Public telephones are not accessible
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are available
Impaired mobility set down/pick-up point
Yes
At the station entrance.
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Saturday: 08:25 - 15:05
- Staff help available Monday to Friday: 08:15 - 15:15
- Staff help available Saturday: 08:15 - 15:15
- Staff help available Sunday: 10:00 - 18:00
Meeting point: Ticket Office.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:15 - 17:50
- Waiting Rooms Saturday: 06:15 - 17:50
- Waiting Rooms Sunday: 09:20 - 16:40
Seating Area
Yes
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- Station Road
- Barnstaple
- EX31 2AU
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
116 spaces
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
At the station entrance.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £5.50
- Rate on Saturday £3.90
- Rate on Sunday £3.90
- Rate per week £27.50
- Rate per month £65.00
- Rate per 3 months £175.00
- Rate per year £500.00
Refreshment Facilities
Yes
Pay Phones
Yes
Accessible Public Telephones
Yes
Public telephones are not accessible
Public Wi-Fi
No
Bicycle Storage
Spaces
12 spaces
Please note cycles can be carried on our trains free of charge restriction apply, pick up Cycling by Train leaflet at your local station.
Type of Storage
Stands
Location
Platform
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Tarka Trail Cycle Hiretarkabikes.co.uk01271 324 202located at station
More Information
Transport Links
Front of the station
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
Tarka Trail Cycle Hiretarkabikes.co.uk01271 324 202located at station
