Last updated:Today at 18:30
Train companies affected:Avanti West Coast, CrossCountry, East Midlands Railway, Northern, TransPennine Express, Transport for Wales
Beaconsfield (BCF)
Beaconsfield station, Penn Road, Beaconsfield, Buckinghamshire, HP9 2PJ
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:05 - 20:00
- Opening Hours Saturday: 06:40 - 18:10
- Opening Hours Sunday: 08:05 - 17:35
Location
In the booking hall to platform1, and before the station entrance to platform 2.
PLEASE NOTE: The ticket office is currently closed due to flooding. We apologise for any inconvenience caused
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
No
Load Oyster Pay as you go here
- No
Use Oyster Pay as you go here
No
Pay as you go note
Beaconsfield station is NOT within the London Oyster zones.
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Contactless Pay as you go note
Pay as you go with contactless is available as far as High Wycombe.
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:05 - 20:00
- Information Services Opening Times Saturday: 06:40 - 18:10
- Information Services Opening Times Sunday: 08:05 - 17:35
Staff Help Available
- Staff Help Available Monday to Friday: 06:10 - 23:00
- Staff Help Available Saturday: 06:10 - 23:00
- Staff Help Available Sunday: 08:20 - 17:25
Passenger Assistance Meeting Point - in the booking office.
If you access Platform 2 via the street, please use the help point on the gateline to attract staff attention.
Customer Help Points
Yes
Customer Services Notes
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 12:00 - 20:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Step Free Access Category B1. Step free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Friday: 06:05 - 20:00
- Waiting rooms Saturday: 06:40 - 18:00
- Waiting rooms Sunday: 08:05 - 17:35
Seating area
No
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
Yes
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Impaired mobility set down/pick-up point
No
In front of station.
Accessible spaces
8 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:10 - 23:00
- Staff help available Saturday: 06:10 - 23:00
- Staff help available Sunday: 08:20 - 17:25
Passenger Assistance Meeting Point - in the booking office.
If you access Platform 2 via the street, please use the help point on the gateline to attract staff attention.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 22:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Yes
Within the station building
Accessible Toilets
No
Baby Changing
Yes
Female toilets
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:05 - 20:00
- Waiting Rooms Saturday: 06:40 - 18:00
- Waiting Rooms Sunday: 08:05 - 17:35
Seating Area
No
Operator
Chiltern Railways
- 03456 005 165
- Penn Road
- New Town
- Beaconsfield
- HP9 2PJ
- http://www.chilternrailways.co.uk/tickets-and-fares/car-park-prices/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
674 spaces
Accessible spaces
8 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
In front of station.
Car park CCTV
Yes
Parking charges
Parking charges apply
- Off-peak rate £5.75
- Rate per day £8.90
- Rate on Saturday £5.75
- Rate on Sunday £5.75
- Rate per week £34.10
- Rate per month £129.90
- Rate per year £1360.20
Notes
The weekday off peak start time is 1200 at this station.
Refreshment Facilities
Yes
Coffee kiosk
Shops
Yes
Kiosk
Pay Phones
Yes
Public Wi-Fi
Yes
Bicycle Storage
Spaces
170 spaces
Type of Storage
Stands
Location
In the ground floor car park area and on Platform 1.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
At main station entrance.
Taxi office on platform 2 .
Information to plan your onward journey is available in a printable format here
