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Beaulieu Road (BEU)

Beaulieu Road station, Beaulieu Road, near Beaulieu, Hampshire, SO42 7YQ

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Unavailable

Location

Beaulieu Road does not have a ticket office.

A Permit to Travel Machine is located at the entrance to Platform 1. This machine is not accessible to wheelchair users.

Ticket Machines

No

Collect tickets bought online
  • No
Accessible ticket machines

Available

A Permit to Travel machine is in operation at this station. Please purchase a permit and exchange it for a ticket on train. Machine is not accessible to wheelchair users.

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available

  • Yes - from help point

Customer Information

Unavailable

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: Unavailable
  • Information Services Opening Times,Saturday: Unavailable
  • Information Services Opening Times,Sunday: Unavailable

Staff Help Available

  • Staff Help Available,Monday to Friday: Unavailable
  • Staff Help Available,Saturday: Unavailable
  • Staff Help Available,Sunday: Unavailable

Customer Help Points

Yes

Customer Help points are located on every platform

Customer Services Notes

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 07:30 - 19:00
  • Lost Property,Saturday to Sunday: Unavailable
  • Lost Property,Public Holidays: Unavailable

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Beaulieu Road.

CCTV at the Station

No

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

Some step-free access, may be in one direction only - please check details.

Step-free category B3 station. Access to Platform 1 (for trains towards Southampton and London) is via steps from the B3056 Beaulieu Road overbridge only.

Platform 2 (for trains towards Bournemouth and Poole) is accessed either via a RoW across the nearby residents' car park (step-free but uneven) from the 'Station Approach' (private road but part leased to NR), or by 25 steps from Beaulieu Road overbridge.

Interchange can only be made via road overbridge. There is no footway along road.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

A Permit to Travel machine is in operation at this station. Please purchase a permit and exchange it for a ticket on train. Machine is not accessible to wheelchair users.

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

N/A

Waiting rooms

Unavailable

Seating area

Available

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Impaired mobility set-down/ pick-up point note

This is a drop-off point only

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide

Number of set-down/ pick-up spaces

There is space for 1 vehicle at a time to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: Unavailable
  • Staff help available,Saturday: Unavailable
  • Staff help available,Sunday: Unavailable
Customer Help Points

Yes

Customer Help points are located on every platform

Helpline
  • Helpline,Monday to Friday: Available
  • Helpline,Saturday: Available
  • Helpline,Sunday: Available

24 hours a day, except Christmas Day and Boxing Day

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Nearest accessible station
Help Point location

There are Help Points

Toilets

Unavailable

N/A

Accessible Toilets

Unavailable

N/A

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Available

Refreshment Facilities

Unavailable

Public Telephones

No

Public Wi-Fi

Available

Find WiFi Hotspots around Beaulieu Road station

Bicycle Storage

Spaces

4 spaces

Type of Storage

Racks

Sheltered

No

CCTV

No

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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