Last updated:Today at 21:13
Train companies affected:Grand Central, Hull Trains, LNER, Lumo
Benfleet station, Ferry Road, Benfleet, Essex, SS7 1NF
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Yes
Yes
No
Customer Service Staff
Yes
No
No
.
No
Yes
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
Please call 03457 44 44 22
Yes
On platforms, accessible via electronic gates from street level
Monday - Friday, 08:00 - 20:00
Saturday, Sunday and Public Holidays: 09:00 - 16:00
Christmas Day - Boxing Day: Closed.
0345 744 4422 (option 3, followed by option 3)
No
Yes
This station has step-free access to all platforms / the platform.
There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates
Yes
Yes
No
Customer Service Staff
Yes
Yes
Yes
Platform 1. This can be accessed using a radar key.
Closed until further notice
Platforms 1 & 2
Yes
Yes
Operated by local companies. Pre-booking advised
Yes
Outside station entrance
Benfleet Car Park 1
3 spaces
Benfleet Car Park 2
Not Specified
No
Benfleet Car Park 1
Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
Please call 03457 44 44 22
Yes
On platforms, accessible via electronic gates from street level
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
The toilets are located on Platforms 1 and 2.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
Yes
Platform 1. This can be accessed using a radar key.
Yes
Female toilets
Closed until further notice
Platforms 1 & 2
Yes
National Car Parks Ltd
125 spaces
3 spaces
Yes
Outside station entrance
Yes
Parking charges apply
Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
National Car Parks Ltd
No
Yes
Outside station entrance
Yes
Parking charges apply
Yes
Yes
Platform 1
Yes
67 spaces
Some stands available on adjacent council land. For information regarding the dedicated cycle shed, please enquire at the ticket office.
Compounds & Stands
Outside station entrance
Yes
Yes
There are no cycle hire facilities at this station
Bus stops on Ferry Road outside front of station:
- If travelling towards London, Stop E
- If travelling towards Southend, Stop A
Outside main entrance, turn left under subway
Information to plan your onward journey is available in a printable format here