Last updated:Today at 12:02
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Today at 11:54
Train companies affected:South Western Railway
Blackhorse Road (BHO)
Blackhorse Road station, Blackhorse Road, Walthamstow, Greater London, E17 6NH
Station Information
Ticket Office
Opening Hours
No
Location
Ticket Hall
London Fare Zone
Zone 3
Ticket Machines
Yes
Collection of pre-purchased tickets
- No
Accessible ticket machines
No
Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
Height adjusted ticket office counter
No
Ticket office staff provide assistance where possible. See ticket office opening hours.
Induction loop
Yes
Oyster and Contactless Information
Purchase Oyster card here
Yes
Top-up Oyster Pay as you go here
- Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from information point
Customer Information Screens
No
Information Services Opening Times
- Information Services Opening Times Saturday: Yes
- Information Services Opening Times Monday to Friday: Yes
- Information Services Opening Times Sunday: Yes
Staff Help Available
- Staff Help Available Monday to Friday: Yes
- Staff Help Available Saturday: Yes
- Staff Help Available Sunday: Yes
Staff help available opening times.
Customer Help Points
No
Please seek assistance from on train staff
Customer Services Notes
TFL Customer Services : 0343 222 1234
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 08:30 - 16:00
- Lost Property Saturday: No
- Lost Property Sunday: No
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Step-free access is available to both London Overground platforms via lifts from the footbridge. There is no step-free access to/from the London Underground Victoria line platforms. The nearest step-free station is Tottenham Hale, which can be accessed by London Buses Routes 123 230 or N73 to/from Blackhorse Road.
Ticket barriers and gates
Yes
Accessible ticket machines
No
Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
Height adjusted ticket office counter
No
Ticket office staff provide assistance where possible. See ticket office opening hours.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
Platforms 1 & 2 London Overground.
Seating area
No
There are no seats in the ticket hall. Seats are available on the platform.
Getting to and from the station
Accessible taxis here
Yes
Contact taxi operator directly
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
- Staff help available Monday to Friday: Yes
- Staff help available Saturday: Yes
- Staff help available Sunday: Yes
Staff help available opening times.
Customer Help Points and Meeting Point
No
Please seek assistance from on train staff
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
None
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Platforms 1 & 2 London Overground.
Seating Area
No
There are no seats in the ticket hall. Seats are available on the platform.
Refreshment Facilities
Yes
Food shop in ticket hall
Shops
Yes
Food shop in ticket hall
Pay Phones
No
Bicycle Storage
Spaces
60 spaces
Bike storage is a Council facility outside of the station - Bikes can be attached to metal arches.
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Eastbound towards Barking use Victoria Line to Walthamstow Central and change to rail replacement bus from bus stop 'C' in Walthamstow Central bus station.
Westbound towards Gospel Oak use Victoria line to Seven Sisters and change for Rail replacement bus from bus stop 'A' in Seven Sisters Road.
Please see TfL's website for details of bus routes and destinations served: https://tfl.gov.uk/hub/stop/HUBBHO/blackhorse-road/?Input=Blackhorse+Road
Victoria Line
Interchange at Tottenham Hale for National Rail Services to Stansted
