Birmingham Moor Street (BMO)
Managed by Chiltern Railways
Station facilities
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Station seating facilities
Station seating facilities Waiting rooms are located on Platform 1 and between platforms 3 & 4.
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Trolleys
-
Refreshments
Note Café, Buffet, Coffee kiosk -
ATM machine
ATM machine Located within a retail outlet on the station -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops Newsagent, Flower stall
Birmingham Moor Street
Getting to and from the station

Bicycle parking
Wheel Racks
- Storage sheltered
- Yes
- Storage location
- Between Platforms 2 and 3 at the south end of the station.
- Storage spaces
- 28
- Storage CCTV
- Yes
- Car Park
No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Accessible taxis
-
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
- Impaired mobility set down / pick up points available
- Yes
-
At the main entrance.
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 05:40 - 00:10
Saturday 05:55 - 23:55
Sunday 08:40 - 00:10
- Location
-
Next to main ticket office.
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
No
-
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:40 - 00:10
Saturday 05:55 - 23:55
Sunday 08:50 - 00:10
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
Yes
- Lost Property
- Yes
-
Monday - Friday 12:00 - 20:00
- 03456 005 165
- Customer Services
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We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
- Ticket gates
Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
This station is not usually served by rail replacement buses, due to difficult road access.
Replacement buses stop at Birmingham Snow Hill station.
Facilities
- ATM Machine
Yes
- Located within a retail outlet on the station
- Internet kiosk available
Yes
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
Yes
- Refreshment facilities
Yes
- Café, Buffet, Coffee kiosk
- Shops
Yes
- Type of shops available
- Newsagent, Flower stall
- Toilets
Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- Female toilets
- National key toilets
- Yes
- Waiting Rooms
Yes
- Waiting rooms location
-
Waiting rooms are located on Platform 1 and between platforms 3 & 4.
- Waiting rooms opening hours
-
The waiting rooms are open during the hours that trains are running.
Accessibility and mobility access
- Helpline Contact
- 03456 005 165
- Helpline opening hours
-
Monday - Sunday 07:00 - 20:00
- Staff help available
Yes
-
Passenger Assistance meeting points:
For platforms 2-4: in front of the booking office on the main concourse.
For Platform 1: as above or at the gateline if you are using the station side entrance from the road to the platform.
- Staff help available opening times
-
Monday - Friday 05:40 - 00:10
Saturday 05:55 - 23:55
Sunday 08:50 - 00:10
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
Step Free Access Category A. Step free access to all platforms.
- Wheelchairs available
Yes