Birmingham Moor Street (BMO)
Managed by Chiltern Railways
Station facilities
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Station seating facilities
Station seating facilities Waiting rooms are located on Platform 1 and between platforms 3 & 4.
Bench-style seating is available in both waiting rooms and on the platforms.
The waiting rooms are heated.
The waiting rooms are open during the hours that trains are running.
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Trolleys
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Refreshments
Note Café, Buffet, Coffee kiosk -
ATM machine
ATM machine Located within a retail outlet on the station -
Toilets
Toilets Between Platforms 2 and 3
The toilets are open during the hours that trains are running.
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Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
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Tourist information office
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Shops
Shops Newsagent, Flower stall
Birmingham Moor Street
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Wheel Racks- Storage sheltered
- Yes
- Storage location
- Between Platforms 2 and 3 at the south end of the station.
- Storage spaces
- 28
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Accessible taxis
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If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 05:40 - 00:10
Saturday 05:55 - 23:55
Sunday 08:40 - 00:10
- Location
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Next to main ticket office.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
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Chiltern Smartcards can be obtained from www.chilternrailways.co.uk
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from information point,Yes - from ticket office
- Information services - opening times
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Monday - Friday 05:40 - 00:10
Saturday 05:55 - 23:55
Sunday 08:50 - 00:10
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
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Monday - Friday 12:00 - 20:00
- 03456 005 165
- Customer Services
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We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
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This station is not usually served by rail replacement buses, due to difficult road access.
Replacement buses stop at Birmingham Snow Hill station.
Facilities
- ATM Machine
- Yes
- Located within a retail outlet on the station
- Internet kiosk available
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Café, Buffet, Coffee kiosk
- Shops
- Yes
- Type of shops available
- Newsagent, Flower stall
- Toilets
- Yes
- Toilets Location
-
Between Platforms 2 and 3
The toilets are open during the hours that trains are running.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
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Waiting rooms are located on Platform 1 and between platforms 3 & 4.
Bench-style seating is available in both waiting rooms and on the platforms.
The waiting rooms are heated.
The waiting rooms are open during the hours that trains are running.
- Waiting rooms opening hours
-
The waiting rooms are open during the hours that trains are running.
Accessibility and mobility access
- Helpline Contact
- 03456 005 165
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 07:00 - 20:00
- Staff help available
- Yes
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Passenger Assistance meeting points:
For platforms 2-4: in front of the booking office on the main concourse.
For Platform 1: as above or at the gateline if you are using the station side entrance from the road to the platform.
Staff are available at this station during train running hours
Turn up and go assistance is available from this station
- Staff help available opening times
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Monday - Friday 05:40 - 00:10
Saturday 05:55 - 23:55
Sunday 08:50 - 00:10
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Step Free Access Category B1. B1 = Step free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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