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Last updated:Today at 14:59
Train companies affected:London Overground, Southern

Bracknell (BCE)

Bracknell station, Market Street, Bracknell, Berkshire, RG12 1HX

The ticket office at Bracknell will be closing at 1840 on Thursday 20 June 2024.

The lifts are out of order between platform 2 and the rest of the station at Bracknell station.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:55 - 19:35
  • Opening Hours Saturday: 05:55 - 19:40
  • Opening Hours Sunday: 08:10 - 17:40
Location

The ticket office is located on Platform 1.

Ticket Vending Machines are located near the station entrance and in the booking hall.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Bracknell ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Information Available From Staff

  • Yes - from information point

Customer Information Screens

  • Departure Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:45 - 21:30
  • Information Services Opening Times Saturday: 05:45 - 21:30
  • Information Services Opening Times Sunday: 09:00 - 21:00

Staff Help Available

No

Customer Help Points

Yes

Customer Help points are located on every platform

Customer Services Notes

Please contact our Customer Service Centre on 0345 6000 650

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 07:30 - 19:00
  • Lost Property Saturday to Sunday: No
  • Lost Property Public Holidays: No

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Bracknell.

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step-free category A Station. Level access to Platform 1 (for trains towards London). Lifts to Platform 2 (for trains towards Reading).

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

Yes

Unheated seating area located in the booking hall.

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Accessible spaces

Bracknell Car Park - September 2023

2 spaces

Bracknell Premium Car Park - September 2023

2 spaces

Bracknell Car Park - September 2023 

Parking is chargeable for all vehicles.

Bracknell Premium Car Park - September 2023 

Parking is chargeable for all vehicles.

Accessible car park equipment

No

Staff Help

Staff help available

No

Customer Help Points and Meeting Point

Yes

Customer Help points are located on every platform

Helpline
  • Helpline Monday to Friday: Yes
  • Helpline Saturday: Yes
  • Helpline Sunday: Yes

24 hours a day, except Christmas Day and Boxing Day

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Toilets

No

Only accessible toilets are available. The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].

Accessible Toilets

Yes

Baby Changing

No

Waiting Rooms

Yes

Unheated seating area located in the booking hall.

Seating Area

Yes

Bracknell Car Park

Spaces

200 spaces

Accessible spaces

2 spaces

Parking is chargeable for all vehicles.

Accessible car park equipment

No

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per hour £1.00
  • Off-peak rate £2.70
  • Rate per day £5.50
  • Rate on Saturday £2.70
  • Rate on Sunday £2.70
  • Rate per week £21.90
  • Rate per month £77.70
  • Rate per 3 months £314.70
  • Rate per year £777.00
Notes

RingGo Code 77479.

Hourly rate available from 1200 from RingGo ONLY.

Bank Holiday £2.70.

Off-Peak from 1200 Monday to Friday.

Weekend ticket available from 0001 Friday until 0359 Tuesday £8.10.

Bracknell Premium Car Park

Spaces

14 spaces

Accessible spaces

2 spaces

Parking is chargeable for all vehicles.

Accessible car park equipment

No

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £4.20
  • Rate per day £8.50
  • Rate on Saturday £4.20
  • Rate on Sunday £4.20
Notes

RingGo Code 77492.

Bank Holiday £4.20.

Off-Peak from 1200 Monday to Friday.

Weekend ticket available from 0001 Friday until 0359 Tuesday £12.60.

ATM

Yes

Refreshment Facilities

Yes

Kiosk / Coffee shop.

Pay Phones

Yes

Public Wi-Fi

Yes

Find WiFi Hotspots around Bracknell station

Bicycle Storage

Spaces

50 spaces

Type of Storage

Compounds & Racks

Location

Outside station by the bus stop car park.

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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