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Bradford-on-Avon (BOA)

Bradford-on-Avon station, St Margaret's Street, Bradford-on-Avon, Wiltshire, BA15 1DF

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:20 - 13:30
  • Opening Hours,Saturday: 06:20 - 13:30
  • Opening Hours,Sunday: Unavailable

The ticket vending machine is card only

Location

On side entrance to platform, on car park side of station.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

Smartcard Accepted

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:20 - 13:40
  • Information Services Opening Times,Saturday: 06:20 - 13:10
  • Information Services Opening Times,Sunday: Unavailable

Staff Help Available

  • Staff Help Available,Monday to Friday: 06:20 - 13:40
  • Staff Help Available,Saturday: 06:20 - 13:10
  • Staff Help Available,Sunday: Unavailable

Meeting point: Ticket office when station is staffed. When station is unstaffed, please make your way onto the platform and make yourself known to the onboard team.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage

Unavailable

Lost Property

Available

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Step-free category B1 station - “Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street."

Some step-free access to all platforms.” Step free access available to platform 2. Please note that step free access to platform 1 is via local streets and a ramp. There is a footbridge linking both platforms

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:20 - 13:30
  • Waiting rooms,Saturday: 06:20 - 13:30
  • Waiting rooms,Sunday: Unavailable

Ticket office hours

Within ticket office

Seating area

Available

Induction loop pay phones

Available

Public telephones are not accessible

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Accessible taxis are not available

Impaired mobility set down/pick-up point available

Available

At the station entrance.

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 06:20 - 13:40
  • Staff help available,Saturday: 06:20 - 13:10
  • Staff help available,Sunday: Unavailable

Meeting point: Ticket office when station is staffed. When station is unstaffed, please make your way onto the platform and make yourself known to the onboard team.

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:20 - 13:30
  • Waiting Rooms,Saturday: 06:20 - 13:30
  • Waiting Rooms,Sunday: Unavailable

Ticket office hours

Within ticket office

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

180 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

At the station entrance.

Car park CCTV

No

Parking charges

Parking is free

Refreshment Facilities

Unavailable

Public Telephones

Yes

Accessible Public Telephones

Available

Public telephones are not accessible

Public Wi-Fi

Unavailable

Find WiFi Hotspots near this station

Bicycle Storage

Spaces

28 spaces

Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.

Type of Storage

Stands

Location

Platform 1

Sheltered

No

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is a help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

Towpath Trailtowpathtrail.co.uk01225 867 187located in town centre

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