Bradford-on-Avon (BOA)
Bradford-on-Avon station, St Margaret's Street, Bradford-on-Avon, Wiltshire, BA15 1DF
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:20 - 13:30
- Opening Hours,Saturday: 06:20 - 13:30
- Opening Hours,Sunday: Unavailable
The ticket vending machine is card only
Location
On side entrance to platform, on car park side of station.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Smartcard Accepted
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:20 - 13:40
- Information Services Opening Times,Saturday: 06:20 - 13:10
- Information Services Opening Times,Sunday: Unavailable
Staff Help Available
- Staff Help Available,Monday to Friday: 06:20 - 13:40
- Staff Help Available,Saturday: 06:20 - 13:10
- Staff Help Available,Sunday: Unavailable
Meeting point: Ticket office when station is staffed. When station is unstaffed, please make your way onto the platform and make yourself known to the onboard team.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Step-free category B1 station - “Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street."
Some step-free access to all platforms.” Step free access available to platform 2. Please note that step free access to platform 1 is via local streets and a ramp. There is a footbridge linking both platforms
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Friday: 06:20 - 13:30
- Waiting rooms,Saturday: 06:20 - 13:30
- Waiting rooms,Sunday: Unavailable
Ticket office hours
Within ticket office
Seating area
Available
Induction loop pay phones
Unavailable
Public telephones are not available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are not available
Impaired mobility set down/pick-up point available
Available
At the station entrance.
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:20 - 13:40
- Staff help available,Saturday: 06:20 - 13:10
- Staff help available,Sunday: Unavailable
Meeting point: Ticket office when station is staffed. When station is unstaffed, please make your way onto the platform and make yourself known to the onboard team.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:20 - 13:30
- Waiting Rooms,Saturday: 06:20 - 13:30
- Waiting Rooms,Sunday: Unavailable
Ticket office hours
Within ticket office
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
180 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
At the station entrance.
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
No
Accessible Public Telephones
Unavailable
Public telephones are not available
Public Wi-Fi
Unavailable
Find WiFi Hotspots near this station
Bicycle Storage
Spaces
28 spaces
Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.
Type of Storage
Stands
Location
Platform 1
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is a help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
Towpath Trailtowpathtrail.co.uk01225 867 187located in town centre
More Information
Transport Links
Front of the station.
Taxi office located outside the station front.
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
Towpath Trailtowpathtrail.co.uk01225 867 187located in town centre
