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Bradford-on-Avon (BOA)

Bradford-on-Avon station, St Margaret's Street, Bradford-on-Avon, Wiltshire, BA15 1DF

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:20 - 13:30
  • Opening Hours Saturday: 06:20 - 13:30
  • Opening Hours Sunday: No
Location

On side entrance to platform, on car park side of station.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:20 - 13:40
  • Information Services Opening Times Saturday: 06:20 - 13:10
  • Information Services Opening Times Sunday: No

Staff Help Available

  • Staff Help Available Monday to Friday: 06:20 - 13:40
  • Staff Help Available Saturday: 06:20 - 13:10
  • Staff Help Available Sunday: No

Meeting point: Ticket office when station is staffed. When station is unstaffed, please make your way onto the platform and make yourself known to the onboard team.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Step-free category B2 station - “Some step-free access to all platforms.” Step free access available to platform 2. Please note that step free access to platform 1 is via local streets and a ramp. There is a footbridge linking both platforms

Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms
  • Waiting rooms Monday to Friday: 06:20 - 13:30
  • Waiting rooms Saturday: 06:20 - 13:30
  • Waiting rooms Sunday: No

Ticket office hours

Within ticket office

Seating area

Yes

Accessible public telephones

Yes

Public telephones are not accessible

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are not available

Impaired mobility set down/pick-up point

Yes

At the station entrance.

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:20 - 13:40
  • Staff help available Saturday: 06:20 - 13:10
  • Staff help available Sunday: No

Meeting point: Ticket office when station is staffed. When station is unstaffed, please make your way onto the platform and make yourself known to the onboard team.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:20 - 13:30
  • Waiting Rooms Saturday: 06:20 - 13:30
  • Waiting Rooms Sunday: No

Ticket office hours

Within ticket office

Seating Area

Yes

Operator

Local Council

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

180 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

At the station entrance.

Car park CCTV

No

Refreshment Facilities

No

Pay Phones

Yes

Accessible Public Telephones

Yes

Public telephones are not accessible

Public Wi-Fi

No

Find WiFi Hotspots near this station

Bicycle Storage

Spaces

28 spaces

Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.

Type of Storage

Stands

Location

Platform 1

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Towpath Trailtowpathtrail.co.uk01225 867 187located in town centre

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