Last updated:Today at 05:33
Train companies affected:South Western Railway
Bradford-on-Avon (BOA)
Bradford-on-Avon station, St Margaret's Street, Bradford-on-Avon, Wiltshire, BA15 1DF
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:20 - 13:30
- Opening Hours Saturday: 06:20 - 13:30
- Opening Hours Sunday: No
Location
On side entrance to platform, on car park side of station.
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:20 - 13:40
- Information Services Opening Times Saturday: 06:20 - 13:10
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: 06:20 - 13:40
- Staff Help Available Saturday: 06:20 - 13:10
- Staff Help Available Sunday: No
Meeting point: Ticket office when station is staffed. When station is unstaffed, please make your way onto the platform and make yourself known to the onboard team.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Step-free category B2 station - “Some step-free access to all platforms.” Step free access available to platform 2. Please note that step free access to platform 1 is via local streets and a ramp. There is a footbridge linking both platforms
Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Friday: 06:20 - 13:30
- Waiting rooms Saturday: 06:20 - 13:30
- Waiting rooms Sunday: No
Ticket office hours
Within ticket office
Seating area
Yes
Accessible public telephones
Yes
Public telephones are not accessible
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are not available
Impaired mobility set down/pick-up point
Yes
At the station entrance.
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:20 - 13:40
- Staff help available Saturday: 06:20 - 13:10
- Staff help available Sunday: No
Meeting point: Ticket office when station is staffed. When station is unstaffed, please make your way onto the platform and make yourself known to the onboard team.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:20 - 13:30
- Waiting Rooms Saturday: 06:20 - 13:30
- Waiting Rooms Sunday: No
Ticket office hours
Within ticket office
Seating Area
Yes
Operator
Local Council
- St Margaret's Street
- Bradford-on-Avon
- BA15 1DF
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
180 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
At the station entrance.
Car park CCTV
No
Refreshment Facilities
No
Pay Phones
Yes
Accessible Public Telephones
Yes
Public telephones are not accessible
Public Wi-Fi
No
Find WiFi Hotspots near this station
Bicycle Storage
Spaces
28 spaces
Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.
Type of Storage
Stands
Location
Platform 1
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Towpath Trailtowpathtrail.co.uk01225 867 187located in town centre
More Information
Transport Links
Station car park
Taxi office located outside the station front.
Information to plan your onward journey is available in a printable format here
Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
Towpath Trailtowpathtrail.co.uk01225 867 187located in town centre
