Last updated:Today at 10:45
Train companies affected:South Western Railway
Bristol Parkway station, Station Approach Road, off Hatchet Road, Stoke Gifford, Bristol, City of, BS34 8PU
In ticket hall/first floor.
Yes
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
No
Low-level accessible counter is available, all booking office counters have hearing loop fitted.
Yes
Yes
Yes
Smartcard Accepted
Meeting point: Gateline.
Yes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
No
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
Yes
This station has step-free access to all platforms / the platform.
Step free Category A station - This station has step-free access to all the platforms via lifts from the main station entrance.
Yes
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
No
Low-level accessible counter is available, all booking office counters have hearing loop fitted.
Yes
Yes
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The toilets are located on the Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Waiting room is closed until further notice
Yes
Yes
Public telephones are accessible
Yes
Yes
Accessible taxis are available
Yes
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Booking office main Entrance. Please notify a member of staff.
Not Specified
Yes
Accessible ticket machine is available at the car park. Step free access from the car park to the station via a lift.
Meeting point: Gateline.
Yes
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The toilets are located on the Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Yes
Waiting room is closed until further notice
Yes
APCOA Parking (UK) Limited
1140 spaces
Yes
Accessible ticket machine is available at the car park. Step free access from the car park to the station via a lift.
Yes
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Booking office main Entrance. Please notify a member of staff.
No
Parking charges apply
Yes
Yes
Yes
Yes
Yes
Public telephones are accessible
Yes
Connect to "GWR Free Station WiFi"
Yes
156 spaces
Situated in the under ground car park. Please note Cycles can be carried on our trains free of charge.
Stands & Racks
Front of station
Yes
Yes
There are no cycle hire facilities at this station
Front of the station
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.