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Last updated:Today at 00:13
Train companies affected:National Rail

Bristol Parkway (BPW)

Bristol Parkway station, Station Approach Road, off Hatchet Road, Stoke Gifford, Bristol, City of, BS34 8PU

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 20:00
  • Opening Hours Saturday: 07:00 - 18:00
  • Opening Hours Sunday: 08:30 - 19:00
Location

In ticket hall/first floor.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Accessible ticket machines are located at the station entrance by the ticket office.

Height adjusted ticket office counter

No

Low-level accessible counter is available, all booking office counters have hearing loop fitted.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard notes

Smart ticketing is the easy way to buy your train tickets. There’s no paper to worry about, so you can skip any queues at the station.

More information at www.gwr.com/your-tickets/smart-tickets

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 04:30 - 01:30
  • Information Services Opening Times Saturday: 05:00 - 01:00
  • Information Services Opening Times Sunday: 05:45 - 01:30

Staff Help Available

  • Staff Help Available Monday to Friday: 04:30 - 01:45
  • Staff Help Available Saturday: 05:00 - 01:15
  • Staff Help Available Sunday: 05:30 - 01:45

Meeting point: Gateline.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step free Category A station - This station has step-free access to all the platforms via lifts from the main station entrance.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Accessible ticket machines are located at the station entrance by the ticket office.

Height adjusted ticket office counter

No

Low-level accessible counter is available, all booking office counters have hearing loop fitted.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The toilets are located on the Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Waiting rooms
  • Waiting rooms Monday to Friday: No
  • Waiting rooms Saturday: No
  • Waiting rooms Sunday: No

Waiting room is closed until further notice

Seating area

Yes

Accessible public telephones

Yes

Public telephones are accessible

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available

Impaired mobility set down/pick-up point

Yes

Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Booking office main Entrance. Please notify a member of staff.

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Accessible ticket machine is available at the car park. Step free access from the car park to the station via a lift.

Staff Help

Staff help available
  • Staff help available Monday to Friday: 04:30 - 01:45
  • Staff help available Saturday: 05:00 - 01:15
  • Staff help available Sunday: 05:30 - 01:45

Meeting point: Gateline.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The toilets are located on the Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Friday: No
  • Waiting Rooms Saturday: No
  • Waiting Rooms Sunday: No

Waiting room is closed until further notice

Seating Area

Yes

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

1140 spaces

Accessible car park equipment

Yes

Accessible ticket machine is available at the car park. Step free access from the car park to the station via a lift.

Impaired mobility set down/pick up points available

Yes

Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Booking office main Entrance. Please notify a member of staff.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £8.90
  • Rate on Saturday £6.20
  • Rate on Sunday £6.20
  • Rate per week £44.50
  • Rate per month £150.00
  • Rate per 3 months £400.00
  • Rate per year £1165.00

ATM

Yes

Refreshment Facilities

Yes

Shops

Yes

Pay Phones

Yes

Accessible Public Telephones

Yes

Public telephones are accessible

Public Wi-Fi

Yes

Connect to "GWR Free Station WiFi"

Post Boxes

Yes

Bicycle Storage

Spaces

156 spaces

Situated in the under ground car park. Please note Cycles can be carried on our trains free of charge.

Type of Storage

Stands & Racks

Location

Front of station

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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