Last updated:Today at 10:45
Train companies affected:South Western Railway
Bristol Parkway (BPW)
Bristol Parkway station, Station Approach Road, off Hatchet Road, Stoke Gifford, Bristol, City of, BS34 8PU
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 20:00
- Opening Hours Saturday: 07:00 - 18:00
- Opening Hours Sunday: 08:30 - 19:00
Location
In ticket hall/first floor.
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
Height adjusted ticket office counter
No
Low-level accessible counter is available, all booking office counters have hearing loop fitted.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 04:30 - 01:30
- Information Services Opening Times Saturday: 05:00 - 01:00
- Information Services Opening Times Sunday: 05:45 - 01:30
Staff Help Available
- Staff Help Available Monday to Friday: 04:30 - 01:45
- Staff Help Available Saturday: 05:00 - 01:15
- Staff Help Available Sunday: 05:30 - 01:45
Meeting point: Gateline.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step free Category A station - This station has step-free access to all the platforms via lifts from the main station entrance.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
Height adjusted ticket office counter
No
Low-level accessible counter is available, all booking office counters have hearing loop fitted.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The toilets are located on the Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Waiting rooms
- Waiting rooms Monday to Friday: No
- Waiting rooms Saturday: No
- Waiting rooms Sunday: No
Waiting room is closed until further notice
Seating area
Yes
Accessible public telephones
Yes
Public telephones are accessible
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are available
Impaired mobility set down/pick-up point
Yes
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Booking office main Entrance. Please notify a member of staff.
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Accessible ticket machine is available at the car park. Step free access from the car park to the station via a lift.
Staff Help
Staff help available
- Staff help available Monday to Friday: 04:30 - 01:45
- Staff help available Saturday: 05:00 - 01:15
- Staff help available Sunday: 05:30 - 01:45
Meeting point: Gateline.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The toilets are located on the Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: No
- Waiting Rooms Saturday: No
- Waiting Rooms Sunday: No
Waiting room is closed until further notice
Seating Area
Yes
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- -
- -
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
1140 spaces
Accessible car park equipment
Yes
Accessible ticket machine is available at the car park. Step free access from the car park to the station via a lift.
Impaired mobility set down/pick up points available
Yes
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Booking office main Entrance. Please notify a member of staff.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £8.90
- Rate on Saturday £6.20
- Rate on Sunday £6.20
- Rate per week £44.50
- Rate per month £150.00
- Rate per 3 months £400.00
- Rate per year £1165.00
ATM
Yes
Refreshment Facilities
Yes
Shops
Yes
Pay Phones
Yes
Accessible Public Telephones
Yes
Public telephones are accessible
Public Wi-Fi
Yes
Connect to "GWR Free Station WiFi"
Post Boxes
Yes
Bicycle Storage
Spaces
156 spaces
Situated in the under ground car park. Please note Cycles can be carried on our trains free of charge.
Type of Storage
Stands & Racks
Location
Front of station
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Front of the station
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
