Last updated:Today at 10:45
Train companies affected:South Western Railway
Brundall station, Station Road, Brundall, Norfolk, NR13 5LA
No
Yes
Yes
Yes
No
No
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards Norwich) - Between the entrance on to this platform and the wooden waiting shelters, fixed to a white post
Platform 2 (for trains towards Great Yarmouth and Lowestoft) - Next to the waiting shelter and the former station building, fixed to the platform-facing wall
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
No
Yes
Some step-free access to all platforms - please check details.
This station has step free access to both platforms but from different locations on Station Road, with approximately 40-50 metres between the entrances to each platform from the roadside. The station is split by a road and a level crossing with a platform on either side.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
No
Yes
Yes
Yes
No
No
Yes
Yes
Details of nearest taxis are shown on station information poster
No
2 spaces
Yes
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards Norwich) - Between the entrance on to this platform and the wooden waiting shelters, fixed to a white post
Platform 2 (for trains towards Great Yarmouth and Lowestoft) - Next to the waiting shelter and the former station building, fixed to the platform-facing wall
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
No
No
No
No
Yes
National Car Parks Ltd
23 spaces
2 spaces
Yes
No
No
Parking charges apply
No
No
10 spaces
Racks
There is a sheltered cycle parking area providing ten spaces in the station car park, located next to the ticket machine and adjacent to the stepped footbridge.
Yes
Yes
There are no cycle hire facilities at this station
Rail replacement bus services pick up and drop off at the bus stop on the corner of The Street and Station Road for travel towards Norwich (as indicated by the Rail Replacement Bus Stop sign), or the bus stop on The Street before Station Road, opposite Uplands Court, for travel towards Great Yarmouth.