Bury St Edmunds (BSE)
Managed by Greater Anglia
Station facilities
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Station seating facilities
Station seating facilities On Platform 2 (for trains towards Stowmarket and Ipswich)
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Trolleys
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Refreshments
Note Coffee shop on platform 2,
vending machine
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ATM machine
ATM machine -
Toilets
Toilets The toilets including the accessible (radar key) toilets are located on Platform 2. They are open during staffing hours only -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
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Shops
Shops Barbers
Bury St Edmunds
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Compound,Lockers,Stands- Storage sheltered
- Yes
- Storage location
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At station entrance and on both platforms
- Storage spaces
- 24
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 0345 050 7080
- Email address
- [email protected]
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 101 with 5 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £4.20
- Hourly rate
- £1.00
- Weekly rate
- £16.00
- CCTV Coverage
- No
- Onward travel information
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Bury St Edmunds is a PlusBus location click here to see the PlusBus map
- Accessible taxis
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Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from information point
- Information services - opening times
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Monday - Friday 05:00 - 19:30
Saturday 05:00 - 19:30
Sunday 07:30 - 16:15
Help points at this station are available for customers to use 24/7
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
Help points available on the concourse, and on platforms 1 and 2.
- Lost Property
- Yes
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Monday - Friday 09:00 - 17:00
- Customer Services
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Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- Yes
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Bury St Edmunds station has Secure Station Acreditation
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement bus services stop at the bus stop on the station forecourt.
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Bury St Edmunds station
- Refreshment facilities
- Yes
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Coffee shop on platform 2,
vending machine
- Shops
- Yes
- Type of shops available
-
Barbers
- Toilets
- Yes
- Toilets Location
- The toilets including the accessible (radar key) toilets are located on Platform 2. They are open during staffing hours only
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
-
On Platform 2 (for trains towards Stowmarket and Ipswich)
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
- Assistance at this station is provided by station staff during operational hours or an onboard member of staff during train operating hours. Booking is recommended
- Staff help available opening times
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:45 - 19:15
Sunday 08:00 - 16:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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This station has step-free access to both platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is at the Gateline (during staffing hours), or alternatively on the platform.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Ipswich; Cambridge; Ely;
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