Last updated:Today at 05:10
Train companies affected:East Midlands Railway, Grand Central, Hull Trains, LNER, Lumo
Last updated:Today at 02:09
Train companies affected:South Western Railway
Burnham-on-Crouch station, Station Road, Burnham-on-Crouch, Essex, CM0 8BQ
Yes
Yes
Yes
Yes
Yes
Yes
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Outside the times the ticket office is open, some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go). Staff help section needs to read the same.
Yes
Help point on platform 1
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
No
Yes
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Single platform station. This station has step free access from the carpark to platform.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
No
Yes
Yes
Yes
Yes
No
In ticket office
Yes
Yes
Details of nearest taxis are shown on station information poster
No
1 spaces
Yes
Outside the times the ticket office is open, some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go). Staff help section needs to read the same.
Yes
Help point on platform 1
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
No
No
No
In ticket office
Yes
National Car Parks Ltd
106 spaces
1 space
Yes
No
No
Parking charges apply
Yes
Cafe
No
10 spaces
Stands
Station platform entrance
No
No
There are no cycle hire facilities at this station
Substitute bus services stop in station car park