Last updated:Today at 09:01
Train companies affected:South Western Railway
Burton-on-Trent (BUT)
Burton-on-Trent station, Borough Road, Burton-on-Trent, Staffordshire, DE14 2DA
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:10 - 19:30
- Opening Hours Saturday: 06:10 - 19:30
- Opening Hours Sunday: 10:00 - 18:30
Location
On the station concourse
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
Top up your Smartcard at either the Ticket Office or Ticket Vending Machine
Information Available From Staff
- Yes - from help point
Customer Information Screens
No
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:45 - 23:55
- Information Services Opening Times Saturday: 05:45 - 23:55
- Information Services Opening Times Sunday: 08:10 - 23:59
Staff Help Available
- Staff Help Available Monday to Friday: 05:45 - 23:55
- Staff Help Available Saturday: 05:45 - 23:55
- Staff Help Available Sunday: 08:10 - 12:00
Customer Help Points
No
none
Luggage Storage
No
Lost Property
No
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Category B
This station has step free access to both platforms. There is a lift from the main station building onto the platforms then a short ramp with moderate gradient.
This station has tactile paving at the edge of each platform.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Waiting rooms
- Waiting rooms Monday to Friday: 06:10 - 19:30
- Waiting rooms Saturday: 06:10 - 19:30
- Waiting rooms Sunday: 11:00 - 18:30
Closed until further notice
Seating area
Yes
Accessible public telephones
Yes
None
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
Taxi number displayed on Useful Information Poster.
Impaired mobility set down/pick-up point
No
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:45 - 23:55
- Staff help available Saturday: 05:45 - 23:55
- Staff help available Sunday: 08:10 - 12:00
Customer Help Points and Meeting Point
No
none
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Accessible Toilets
Yes
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Baby Changing
No
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:10 - 19:30
- Waiting Rooms Saturday: 06:10 - 19:30
- Waiting Rooms Sunday: 11:00 - 18:30
Closed until further notice
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
157 spaces
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £4.50
- Rate on Saturday £3.00
- Rate on Sunday £3.00
- Rate per week £14.00
- Rate per month £45.00
- Rate per 3 months £122.00
- Rate per year £450.00
Notes
£1.50 Evening fare valid 1800 - 0230
£4.50 Weekend rate (Friday 1000 - Sunday midnight) please purchase this ticket from ticket office.
Refreshment Facilities
No
Pay Phones
No
Accessible Public Telephones
Yes
None
Bicycle Storage
Spaces
38 spaces
Type of Storage
Stands
Location
on the platform under the bridge
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Outside the front of the station.
Station 01283 532000 New Street 01283 515544 57 01283 575757
Information to plan your onward journey is available in a printable format here
