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Broxbourne (BXB)

Broxbourne station, Station Approach, Broxbourne, Essex, EN10 7AW

Car Park - Rail replacement

The car park located at the front of this station will be closed 20/07/25, until 10AM, this is due to rail replacement.

Sorry for any inconvenience this may cause.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:15 - 20:15
  • Opening Hours,Saturday: 07:15 - 18:45
  • Opening Hours,Sunday: 08:15 - 17:45
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

No

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard note

Tickets can be collected on Smartcard at this station

Information Available

  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information

Staff Help Available

Available

Station staff can provide help and advice on ticket purchase, assistance to and from the platforms and boarding / alighting and with a ramp. Booking is recommended but turn up and go available.

Customer Help Points

Yes

Customer Services Notes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday & Public Holidays: Available

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This station has step free access to all platforms via lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket barriers and gates

Available

-

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms

Available

On the over bridge

Seating area

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Wide access gates - underneath Ticket Barrier and gates

There are automatic wide aisle gates that are less than 0.9 metres wide

Getting to and from the station

Accessible taxis here

Available

Details of nearest taxis are shown on station information poster

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

Broxbourne Car Park 1

33 spaces

Broxbourne Car Park 2

0 spaces

Accessible car park equipment

Broxbourne Car Park 1

Broxbourne Car Park 2

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps can only be deployed from the side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 3.6m wide

Number of set-down/ pick-up spaces

There is space for up to 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available

Available

Station staff can provide help and advice on ticket purchase, assistance to and from the platforms and boarding / alighting and with a ramp. Booking is recommended but turn up and go available.

Customer Help Points

Yes

Helpline
  • Helpline,Monday to Sunday: 08:00 - 20:00

08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

Toilets including accessible (radar key) toilets are located on the over bridge and open during staffing hours.

Accessible Toilets

Available

Baby Changing

Unavailable

Waiting Rooms

Available

On the over bridge

Seating Area

Available

Station Car Park

Car Parking Availability
  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available
Spaces

669 spaces

Accessible spaces

33 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per hour £1.00
  • Off-peak rate £6.90
  • Rate per day £6.90
  • Rate on Saturday £6.35
  • Rate on Sunday £6.35
  • Rate per week £46.00
  • Rate per month £115.00
  • Rate per 3 months £335.00
  • Rate per year £1155.00
Notes

£80.00 Flexi ticket

Premium Bay

Car Parking Availability
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available
Spaces

5 spaces

Accessible spaces

0 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per year £2245.00

Refreshment Facilities

Available

Cold drinks vending machine Food vending machine.

There is a café located on the bridge at this station.

Shops

Available

Passport Photo Booth

Public Telephones

No

Public Wi-Fi

Available

Bicycle Storage

Spaces

52 spaces

40 2-tier rack spaces and 20 other spaces

Type of Storage

Racks

Location

Station forecourt and behind the station building

Sheltered

Yes

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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