Broxbourne (BXB)
Managed by Greater Anglia
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
Note Cold drinks vending machine Food vending machine -
ATM machine
-
Toilets
Toilets Toilets including accessible (radar key) toilets are located on the over bridge and open during staffing hours. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops Passport Photo Booth
Broxbourne
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Wheel Racks- Storage sheltered
- Yes
- Storage location
- Station forecourt and behind the station building
- Storage spaces
- 52
-
40 2-tier rack spaces and 20 other spaces
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- http://www.bikeandgo.co.uk/
Only £3.80 per 24 hours (10 Bike & Go bicycles) - Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 471 with 3 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £10.00
- Off peak rate
- £7.00
- Saturday rate
- £5.50
- Sunday rate
- £5.50
- Weekly rate
- £40.00
- Monthly rate
- £140.00
- 3 Monthly rate
- £400.00
- Annual rate
- £1400.00
- CCTV Coverage
- No
- Car Park
- Premium Bay
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080
- Opening hours
-
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 94 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Annual rate
- £1950.00
- CCTV Coverage
- No
- Onward travel information
-
Hertfordshire buses operate from outside the station. Broxbourne is a PlusBus location click here to see the PlusBus map
- Taxi
-
Taxi rank at station front
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:30 - 19:00
Saturday 07:15 - 18:45
Sunday 09:00 - 17:45
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Smartcards validators
- Yes
- Tickets can be collected on Smartcard at this station
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- No
- Lost Property
- Yes
- Lost property phone line service
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- Yes
-
-
- CCTV
- Yes
- Location for Rail Replacement Services
-
Substitute bus services stop on the station forecourt
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Cold drinks vending machine Food vending machine
- Shops
- Yes
- Type of shops available
- Passport Photo Booth
- Toilets
- Yes
- Toilets Location
- Toilets including accessible (radar key) toilets are located on the over bridge and open during staffing hours.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
-
Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
- Staff help available opening times
-
Monday - Friday 06:15 - 20:15
Saturday 07:15 - 18:45
Sunday 08:15 - 17:45
24 hour supervisor
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
This station has step free access to all platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
- Wheelchairs available
- No
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