Last updated:Today at 00:03
Train companies affected:South Western Railway
Caterham station, Station Avenue, Caterham, Surrey, CR3 6LB
Zone 6
Yes
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
Yes
Yes
Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
Yes
Yes
For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
The assisted helpline is not available on Christmas Day.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Yes
Waiting room
No
Yes
Yes
Some step-free access to all platforms - please check details.
This is a Category B2 station: Step-free access to both platforms via long ramp (greater than 400m, above 1:10 gradient).
Assistance Meeting Point is above the waiting room on platforms 1 and 2.
Yes
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
Waiting area may only be available during staffed hours at some locations.
There is heated seating in the ticket office and seating in the platform waiting shelters
Yes
Yes
No
No
No dedicated area
3 spaces
Free Parking is offered to all Blue Badge holders.
All Blue Badge holders need to register their vehicles on APCOA Blue Badge Portal or APCOA Connect, alternatively please call 01895 262122. Please ensure that your Blue Badge is displayed at all times when parking at this station car park. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. You will need to register but parking is still free for Blue Badge holders.
The assisted helpline is not available on Christmas Day.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Yes
Waiting room
The assisted helpline is not available on Christmas Day.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Yes
Platform
Yes
Yes
Yes
Waiting area may only be available during staffed hours at some locations.
There is heated seating in the ticket office and seating in the platform waiting shelters
Yes
130 spaces
3 spaces
Free Parking is offered to all Blue Badge holders.
All Blue Badge holders need to register their vehicles on APCOA Blue Badge Portal or APCOA Connect, alternatively please call 01895 262122. Please ensure that your Blue Badge is displayed at all times when parking at this station car park. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. You will need to register but parking is still free for Blue Badge holders.
No
No dedicated area
Yes
Parking charges apply
Yes
Yes
32 spaces
Cycles are left at owners risk. Abandoned cycles may be removed.
Stands
Platform 1 and 2
Yes
Yes
There are no cycle hire facilities at this station
The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.
Yes
Information to plan your onward journey is available in the “Onward Travel Information Map” below.