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Last updated:Today at 04:05
Train companies affected:National Rail
Last updated:Today at 00:03
Train companies affected:South Western Railway

Caterham (CAT)

Caterham station, Station Avenue, Caterham, Surrey, CR3 6LB

Live trains

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Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:40 - 19:05
  • Opening Hours Saturday: 06:10 - 19:30
  • Opening Hours Sunday: 08:20 - 16:15
London Fare Zone

Zone 6

Ticket Machines

Yes

Collection of pre-purchased tickets
  • Pick up tickets at Ticket Machine
Accessible ticket machines

Yes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Induction loop

Yes

Oyster and Contactless Information

Purchase Oyster card here

Yes

Top-up Oyster Pay as you go here
  • Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here

Yes

Oyster and Contactless notes

Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard notes

For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:30 - 01:00
  • Information Services Opening Times Saturday: 05:30 - 01:00
  • Information Services Opening Times Sunday: 07:10 - 01:00

Staff Help Available

  • Staff Help Available Monday to Sunday: Yes

The assisted helpline is not available on Christmas Day.

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

Customer Help Points

Yes

Waiting room

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

This is a Category B2 station: Step-free access to both platforms via long ramp (greater than 400m, above 1:10 gradient).

Assistance Meeting Point is above the waiting room on platforms 1 and 2.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

Yes

Waiting area may only be available during staffed hours at some locations.

There is heated seating in the ticket office and seating in the platform waiting shelters

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

No dedicated area

Accessible spaces

3 spaces

Free Parking is offered to all Blue Badge holders.

All Blue Badge holders need to register their vehicles on APCOA Blue Badge Portal or APCOA Connect, alternatively please call 01895 262122. Please ensure that your Blue Badge is displayed at all times when parking at this station car park. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. You will need to register but parking is still free for Blue Badge holders.

Staff Help

Staff help available
  • Staff help available Monday to Sunday: Yes

The assisted helpline is not available on Christmas Day.

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

Customer Help Points and Meeting Point

Yes

Waiting room

Helpline
  • Helpline Monday to Sunday: Yes

The assisted helpline is not available on Christmas Day.

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

Toilets

Yes

Platform

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

Yes

Waiting area may only be available during staffed hours at some locations.

There is heated seating in the ticket office and seating in the platform waiting shelters

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes

Spaces

130 spaces

Accessible spaces

3 spaces

Free Parking is offered to all Blue Badge holders.

All Blue Badge holders need to register their vehicles on APCOA Blue Badge Portal or APCOA Connect, alternatively please call 01895 262122. Please ensure that your Blue Badge is displayed at all times when parking at this station car park. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. You will need to register but parking is still free for Blue Badge holders.

Impaired mobility set down/pick up points available

No

No dedicated area

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £6.00
  • Rate on Saturday £5.95
  • Rate on Sunday £2.25
  • Rate per week £25.20
  • Rate per month £83.30
  • Rate per 3 months £196.80
  • Rate per year £615.00

Refreshment Facilities

Yes

Pay Phones

Yes

Bicycle Storage

Spaces

32 spaces

Cycles are left at owners risk. Abandoned cycles may be removed.

Type of Storage

Stands

Location

Platform 1 and 2

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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