Cambridge (CBG)

Managed by Greater Anglia 

 
Cambridge station
Station Road
Cambridge
Cambridgeshire
CB1 2JW
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Platforms 1, 4 and 7

  • Trolleys

    Trolleys Yes
  • Refreshments

    Note
  • ATM machine

    ATM machine On platform 1.
  • Toilets

    Toilets

    The toilets are located on Platform 4. The accessible toilets are on platform 4

  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Cambridge

Stations made easy

Route planning around the station including maps and platforms

Show [CBG] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands,Wheel Racks
Storage sheltered
Yes
Storage location
Cycle point is by the Car Park
Storage spaces
2850
Storage CCTV
Yes
PlusBike (cycle hire)

Cycle hire available 7 days a week from Rutland Cycling, located next to the CyclePoint bike park.  Adults and kids' bikes, child seats, trailers and helmets available. For more info and to book online, go to www.rutlandcycling.com/hire

Car Park
Station Car Park
Operator
National Car Parks Ltd
Web address
http://www.ncp.co.uk
Email address
[email protected]
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
374  with 14 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£12.50
Saturday rate
£12.50
Sunday rate
£12.50
Weekly rate
£48.00
Monthly rate
£228.00
3 Monthly rate
£650.00
Annual rate
£2275.00
CCTV Coverage
No
Car Park
Premium Bay
Operator
National Car Parks Ltd
Phone number
0845 050 7080
Opening hours
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
12  with 0 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Annual rate
£2850.00
CCTV Coverage
No
Onward travel information

'Stagecoach' operate a daily network of frequent bus routes around the city and also to nearby towns and villages. Frequent 'Citi' routes 1, 3 & 7 serve Cambridge rail station to/from the city centre. For route maps and timetables: www.stagecoachbus.com/about/east

Buy a Cambridge PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info

Taxi

in front of station

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:10 - 23:00
Saturday 05:10 - 23:00
Sunday 07:00 - 22:55
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
Yes
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
 
Customer help points
Yes

Help point located on platforms 7/8.  Help points are also located in the Cycle Park on the ground floor, level 1 and level 2

Lost Property
Yes
Monday - Friday 09:00 - 17:00

Lost property phone line service

0345 600 7245
Customer Services

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Ticket gates
Yes

Cambridge station has Secure Station Acreditation

CCTV
Yes
Location for Rail Replacement Services

Rail replacement buses depart from the front of the station

Facilities

 
ATM Machine
Yes
On platform 1.
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes
Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Toilets Location

The toilets are located on Platform 4. The accessible toilets are on platform 4

Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms location

Platforms 1, 4 and 7

Waiting rooms opening hours
Monday - Friday 04:00 - 00:10
Saturday 04:00 - 00:10
Sunday 06:00 - 00:10

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Monday - Sunday 08:00 - 20:00

08:00 - 20:00

Staff help available
Yes
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Staff help available opening times
Monday - Sunday 24 Hours a Day

24 hour supervisor

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

This station has step free access to all platforms. Platforms 7and 8 accessible via lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on Platform 1.

Wheelchairs available
Yes
Wheelchairs available open hours

Station Map

 
Station plan

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