Last updated:Today at 09:45
Train companies affected:Greater Anglia, Stansted Express
Charlbury (CBY)
Charlbury station, Station Approach, off Dyers Hill, Charlbury, Oxfordshire, OX7 3HH
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:50 - 12:20
- Opening Hours Saturday: 06:45 - 13:15
- Opening Hours Sunday: No
Location
At side entrance to left of station building
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:50 - 12:20
- Information Services Opening Times Saturday: 06:30 - 12:35
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: 05:50 - 12:20
- Staff Help Available Saturday: 06:20 - 12:35
- Staff Help Available Sunday: No
Meeting point: Ticket office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step free Category A - Step free access is available to both platforms with Platform 1 accessed via a ramp bridge.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
Ticket office hours
Within ticket office
Seating area
Yes
Accessible public telephones
Yes
Public telephones are not accessible
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are available
Impaired mobility set down/pick-up point
Yes
No specific area. Assisted Travel Meeting point - Booking office platform 1. Please notify a member of staff.
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Parking is free for valid blue badge holders.
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:50 - 12:20
- Staff help available Saturday: 06:20 - 12:35
- Staff help available Sunday: No
Meeting point: Ticket office.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Ticket office hours
Within ticket office
Seating Area
Yes
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- -
- -
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
158 spaces
Accessible car park equipment
Yes
Parking is free for valid blue badge holders.
Impaired mobility set down/pick up points available
Yes
No specific area. Assisted Travel Meeting point - Booking office platform 1. Please notify a member of staff.
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £3.20
- Rate per day £4.60
- Rate on Saturday £3.20
- Rate on Sunday £3.20
- Rate per week £23.00
- Rate per month £77.00
- Rate per 3 months £226.00
- Rate per year £770.00
Refreshment Facilities
Yes
Pay Phones
Yes
Accessible Public Telephones
Yes
Public telephones are not accessible
Public Wi-Fi
No
Bicycle Storage
Spaces
20 spaces
Facilities for storage of 6 cycles. Please note cycles can be carried on our trains free of charge.
Type of Storage
Stands
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Front of the station building/car park
If you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
