Cheshunt (CHN)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
Station seating facilities Platform 1
-
Trolleys
-
Refreshments
Note Coffee kiosk -
ATM machine
ATM machine Located on concourse -
Toilets
Toilets The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops Passport Photo Booth
Cheshunt
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
- Platform
- Storage spaces
- 78
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 184 with 5 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £10.00
- Saturday rate
- £5.00
- Sunday rate
- £5.00
- Weekly rate
- £40.00
- Monthly rate
- £164.00
- 3 Monthly rate
- £468.00
- Annual rate
- £1638.00
- CCTV Coverage
- No
- Car Park
- Premium Bay
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080
- Opening hours
-
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 5 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Annual rate
- £2050.00
- CCTV Coverage
- No
- Onward travel information
-
Buses operate from outside the station. Cheshunt is a PlusBus location click here to see the PlusBus map
- Taxi
-
out of station turn left
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:15 - 19:45
Saturday 06:15 - 19:45
Sunday 08:15 - 15:40
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Tickets can be collected on Smartcard at this station
- London fare zone
- Zone 8
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
- Customer help points
- Yes
-
Help points available on each platform.
- Lost Property
- Yes
- Lost property phone line service
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- Yes
-
Cheshunt station has Secure Station Acreditation
- CCTV
- Yes
- Location for Rail Replacement Services
-
Substitute bus services stop outside station entrance
Facilities
- ATM Machine
- Yes
- Located on concourse
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Coffee kiosk
- Shops
- Yes
- Type of shops available
- Passport Photo Booth
- Toilets
- Yes
- Toilets Location
- The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
-
Platform 1
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
- Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
- Staff help available opening times
-
Monday - Friday 06:15 - 19:45
Saturday 06:15 - 19:45
Sunday 08:15 - 15:40
Mon – Sat 06:15 -19:45 Sun - 08:15 -15:40
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
-
when ticket office is open
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