Last updated:Yesterday at 23:55
Train companies affected:Avanti West Coast, TransPennine Express
Clifton Down (CFN)
Clifton Down station, Whiteladies Road, Clifton, Bristol, City of, BS8 2PN
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Announcements
Staff Help Available
- Staff Help Available Monday to Friday: No
- Staff Help Available Saturday: No
- Staff Help Available Sunday: No
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
For a 360 tour of the station please click HERE or for a guided video tour click HERE.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Tourist Information
No
No
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Step free Category B1 station - step free access available to both platforms via ramp and choice of drop off points, however adjacent car parks need to be used for full step free access.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Accessible public telephones
Yes
Public telephones are not accessible
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are not available
Impaired mobility set down/pick-up point
Yes
Set- Down / Pick up Points are available at the station entrance off Whiteladies Road
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: No
- Staff help available Saturday: No
- Staff help available Sunday: No
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- Whiteladies Road
- -
- Clifton
- BS28 2PN
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
15 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Set- Down / Pick up Points are available at the station entrance off Whiteladies Road
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £3.00
- Rate per day £4.00
- Rate on Saturday £3.00
- Rate on Sunday £3.00
- Rate per week £20.00
- Rate per month £60.00
- Rate per 3 months £176.00
- Rate per year £600.00
Refreshment Facilities
No
Pay Phones
No
Accessible Public Telephones
Yes
Public telephones are not accessible
Public Wi-Fi
No
Bicycle Storage
Spaces
32 spaces
Type of Storage
Stands
Location
Located on both platforms
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
No
More Information
Transport Links
Bus stops on either side of Whiteladies Road outside Clifton Down Shopping Centre
No
Information to plan your onward journey is available in a printable format here
No
