Last updated:Today at 18:47
Train companies affected:Grand Central, Hull Trains, LNER, Lumo
Cookham (COO)
Cookham station, Station Hill, Cookham, Berkshire, SL6 9BP
Cookham reduced facilities availability
The ticket office, toilets and waiting rooms will be closed on Saturdays until further notice.
They will also not be available from Monday 4th to Friday 8th December
Tickets can be bought from the ticket machine or digitally.
Contactless payment (CPAY) can be used for journeys within the CPAY area.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:50 - 11:30
- Opening Hours Saturday: 08:00 - 11:30
- Opening Hours Sunday: No
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:50 - 11:30
- Information Services Opening Times Saturday: 08:15 - 12:00
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: 06:50 - 11:30
- Staff Help Available Saturday: 08:15 - 12:00
- Staff Help Available Sunday: No
Meeting point: Platform.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step free Category A station step free access available to platform and ticket office.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Open when station is staffed
Waiting rooms
Yes
Ticket office hours
In ticket hall
Seating area
Yes
Accessible public telephones
Yes
Public telephones are not accessible
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are available
Impaired mobility set down/pick-up point
Yes
Set- Down / Pick up space is available at the station entrance
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:50 - 11:30
- Staff help available Saturday: 08:15 - 12:00
- Staff help available Sunday: No
Meeting point: Platform.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
In station building
Accessible Toilets
Yes
Open when station is staffed
Baby Changing
No
Waiting Rooms
Yes
Ticket office hours
In ticket hall
Seating Area
Yes
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- Station Hill
- -
- Cookham
- SL6 9BP
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
56 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Set- Down / Pick up space is available at the station entrance
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £1.60
- Rate per day £2.30
- Rate on Saturday £1.60
- Rate on Sunday £1.60
- Rate per week £10.00
- Rate per month £46.00
- Rate per 3 months £135.00
- Rate per year £460.00
Refreshment Facilities
No
Pay Phones
Yes
Accessible Public Telephones
Yes
Public telephones are not accessible
Public Wi-Fi
No
Bicycle Storage
Spaces
20 spaces
Please note cycles can be carried on our trains free of charge.
Type of Storage
Stands
Location
On platform
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Bus Stop after Level Crossing (to Marlow), Entrance to Station Car Park (to Maidenhead)
No
Information to plan your onward journey is available in a printable format here
Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
