Carshalton (CSH)
Managed by Southern
Station facilities
-
Station seating facilities
Station seating facilities Waiting rooms available on each platform, step free. -
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
Toilets -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Carshalton
Getting to and from the station
Bicycle parking
YES
- Storage location
- At the front of the station next to the ticket office
- Storage spaces
- 16
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- APCOA Parking UK
- Web address
- https://www.southernrailway.com/travel-information/plan-your-journey/car-parking
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 32 with 1 accessible spaces available
- Accessible spaces may be used, free of charge, by Blue Badge holders. Please ensure you display the full blue badge pack. Penalty notices will be issued without a valid badge pack on display.
- Free of charge
- No
- Daily rate
- £5.80
- Saturday rate
- £5.75
- Sunday rate
- £2.15
- Weekly rate
- £24.40
- Monthly rate
- £95.30
- 3 Monthly rate
- £266.30
- Annual rate
- £942.40
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- NO
- Impaired mobility set down / pick up points available
- Yes
- Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 05:45 - 00:00
Saturday 05:45 - 01:00
Sunday 07:00 - 00:30
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Oystercards
- Get Oyster cards here
No
- Top-up Oyster pay as you go here
Yes, at ticket machine
- Use Oyster Pay as you go here
Yes
- You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
Yes
- Smartcards are available online at : www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
- London fare zone
- Zone 5
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:30 - 00:30
Saturday 05:30 - 00:30
Sunday 05:30 - 00:30
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
No
- Public Wi-Fi
Yes
- Wifi information at this station
- Refreshment facilities
Yes
- Toilets
Yes
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
Yes
- Waiting rooms location
- Waiting rooms available on each platform, step free.
- Waiting rooms opening hours
-
Waiting rooms normally available when station is staffed
Accessibility and mobility access
- Helpline Contact
- If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - myjourney@southernrailway.com | Phone - 0800 138 1016 | Textphone - 0800 138 1042
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
Yes
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed above.
- Staff help available opening times
-
Monday - Friday 05:30 - 00:30
Saturday 05:30 - 00:30
Sunday 05:30 - 00:30
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
- This is a Category A station: Step free access to both platforms via lifts. Platform 2 also has step free access via side gate. Assistance Meeting Point is the station entrance.
- Wheelchairs available
No