Last updated:Today at 17:15
Train companies affected:South Western Railway
Dean (Wilts) (DEN)
Dean station, Rectory Hill, West Dean, Hampshire, SP5 1JF
Station Information
Ticket Office
Opening Hours
No
Location
Dean does not have a ticket office.
Ticket Machines
No
Collection of pre-purchased tickets
- No
Accessible ticket machines
No
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
No
Staff Help Available
- Staff Help Available Monday to Friday: No
- Staff Help Available Saturday: No
- Staff Help Available Sunday: No
Customer Help Points
Yes
Customer Services Notes
Please contact our Customer Service Centre on 0345 6000 650
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 07:30 - 19:00
- Lost Property Saturday to Sunday: No
- Lost Property Public Holidays: No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Dean.
CCTV at the Station
No
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Step free Category B1 - Step free access between platforms is via a level crossing.
Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
Ticket barriers and gates
No
Accessible ticket machines
No
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
No
Accessible public telephones
Yes
Public telephones are not accessible
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are not available
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
- Staff help available Monday to Friday: No
- Staff help available Saturday: No
- Staff help available Sunday: No
Customer Help Points and Meeting Point
Yes
Helpline
Yes
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
No
Refreshment Facilities
No
Pay Phones
No
Accessible Public Telephones
Yes
Public telephones are not accessible
Public Wi-Fi
Yes
Find WiFi Hotspots near this station
Bicycle Storage
Spaces
4 spaces
Type of Storage
Stands
Location
Under canopy on Platform 1
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Village Green Bus Stop
Information to plan your onward journey is available in a printable format here
