Last updated:Today at 18:13
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway, Transport for Wales, West Midlands Railway
Devonport (DPT)
Devonport station, Portland Road, Devonport, Plymouth, Devon, PL1 4QN
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
No
Collect tickets bought online
- No
Accessible ticket machines
No
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information
No
Staff Help Available
- Staff Help Available Monday to Friday: No
- Staff Help Available Saturday: No
- Staff Help Available Sunday: No
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Step-free category B3 station - “Some step-free access, may be in one direction only.” Step free access possible to South bound platform, there is no step free access for services to Plymouth.
Safety warning - Please be aware that this station is currently having tactile paving installed on the platform edge. During this time the platform may only have partial tactile paving. Please take extra care when using this station.
Ticket barriers and gates
No
Accessible ticket machines
No
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are not available
Impaired mobility set down/pick-up point
Yes
Accessible spaces
Not Specified
Staff Help
Staff help available
- Staff help available Monday to Friday: No
- Staff help available Saturday: No
- Staff help available Sunday: No
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Operator
None
- Portland Road
- DevonportPlymouth
- Plymouth
- PL1 4QN
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Refreshment Facilities
No
Pay Phones
No
Public Wi-Fi
No
Find WiFi Hotspots near this station
Bicycle Storage
Spaces
4 spaces
Type of Storage
Stands
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Saddles & Paddlessaddlepaddle.co.uk01392 42 42 4110 minutes walk from station
More Information
Transport Links
Albert Road Bus Stop adjacent to Exmouth Road.
Information to plan your onward journey is available in a printable format here
Saddles & Paddlessaddlepaddle.co.uk01392 42 42 4110 minutes walk from station
