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Dorridge (DDG)

Dorridge station, Station Approach, Dorridge, West Midlands, B93 8JA

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:35 - 00:05
  • Opening Hours Saturday: 06:20 - 00:05
  • Opening Hours Sunday: 09:20 - 23:50

None

This station is in West Midlands Zone 5

Location

On  Platform 1.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

 On Platform One (London direction).

Height adjusted ticket office counter

Yes

None

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:35 - 00:05
  • Information Services Opening Times Saturday: 06:20 - 00:05
  • Information Services Opening Times Sunday: 09:20 - 23:50

Staff Help Available

  • Staff Help Available Monday to Friday: 05:35 - 00:09
  • Staff Help Available Saturday: 06:20 - 00:08
  • Staff Help Available Sunday: 09:20 - 23:51

Passenger Assistance Meeting Point is in the booking office.

If you are travelling on the last train to Birmingham Moor Street which departs Dorridge at 00:21, please proceed to the platform as the assistance will be provided by the Train Manager on-board.

Customer Help Points

Yes

Customer Services Notes

03456005165

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Access Category A. Step free access to platforms via lifts.

Please note that wheelchair / ramp assisance is not possible for Northbound through trains that use platform 2. Customers who need to book wheelchair assistance to / from the Northbound through platform will be offered a taxi to the next suitable station (or another appropriate routing) when booking assistance.

Ticket barriers and gates

No

Accessible ticket machines

Yes

 On Platform One (London direction).

Height adjusted ticket office counter

Yes

None

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms
  • Waiting rooms Monday to Sunday: 06:00 - 17:00

The waiting room on platform 1 is open 0600 - 1700 seven days a week. The waiting room in the booking office is open whenever the booking office is open. The waiting room on Platforms 3 / 4 is currently closed for refurbishment.

Seating area

Yes

Accessible public telephones

Yes

none

Getting to and from the station

Accessible taxis here

Yes

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

Impaired mobility set down/pick-up point

Yes

Marked taxi stopping bay

Accessible spaces

5 spaces

Accessible car park equipment

Yes

Accessible parking bays are located at the side of the main station building.

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:35 - 00:09
  • Staff help available Saturday: 06:20 - 00:08
  • Staff help available Sunday: 09:20 - 23:51

Passenger Assistance Meeting Point is in the booking office.

If you are travelling on the last train to Birmingham Moor Street which departs Dorridge at 00:21, please proceed to the platform as the assistance will be provided by the Train Manager on-board.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

Yes

Accessible toilets on platforms 1

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

  • Waiting Rooms Monday to Sunday: 06:00 - 17:00

The waiting room on platform 1 is open 0600 - 1700 seven days a week. The waiting room in the booking office is open whenever the booking office is open. The waiting room on Platforms 3 / 4 is currently closed for refurbishment.

Seating Area

Yes

Operator

Solihull Metropolitan Bourough Council

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes

Spaces

104 spaces

Accessible spaces

5 spaces

Accessible car park equipment

Yes

Accessible parking bays are located at the side of the main station building.

Impaired mobility set down/pick up points available

Yes

Marked taxi stopping bay

Car park CCTV

No

Parking charges

Parking is free

Notes

The off peak start time is 10:00 at this station.

 Parking is free at this station on Saturday, Sunday, and Public Holidays.

Refreshment Facilities

Yes

Pay Phones

No

Accessible Public Telephones

Yes

none

Public Wi-Fi

Yes

Find WiFi Hotspots around Dorridge station

Bicycle Storage

Spaces

30 spaces

.

Type of Storage

Stands & Lockers

Location

next to the waiting room on Platform 1

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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