Last updated:Today at 18:31
Train companies affected:Gatwick Express, Southern, Thameslink
Last updated:Today at 18:12
Train companies affected:South Western Railway
Dorridge (DDG)
Dorridge station, Station Approach, Dorridge, SOLIHULL, West Midlands, B93 8JA
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:35 - 00:05
- Opening Hours Saturday: 06:20 - 00:05
- Opening Hours Sunday: 09:20 - 23:50
Dorridge is in West Midlands Zone 5
Location
On Platform 1.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
On Platform One (London direction).
Height adjusted ticket office counter
No
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:35 - 00:05
- Information Services Opening Times Saturday: 06:20 - 00:05
- Information Services Opening Times Sunday: 09:20 - 23:50
Staff Help Available
- Staff Help Available Monday to Friday: 05:35 - 00:09
- Staff Help Available Saturday: 06:20 - 00:08
- Staff Help Available Sunday: 09:20 - 23:51
Passenger Assistance Meeting Point is in the booking office.
If you are travelling on the last train to Birmingham Moor Street which departs Dorridge at 00:21, please proceed to the platform as the assistance will be provided by the Train Manager on-board.
Customer Help Points
Yes
Customer Services Notes
03456005165
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Access Category A. Step free access to platforms via lifts.
Please note that wheelchair / ramp assisance is not possible for Northbound through trains that use platform 2. Customers who need to book wheelchair assistance to / from the Northbound through platform will be offered a taxi to the next suitable station (or another appropriate routing) when booking assistance.
Ticket barriers and gates
No
Accessible ticket machines
Yes
On Platform One (London direction).
Height adjusted ticket office counter
No
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Sunday: 06:00 - 17:00
The waiting room on platform 1 is open 0600 - 1700 seven days a week. The waiting room in the booking office is open whenever the booking office is open. The waiting room on Platforms 3 / 4 is currently closed for refurbishment.
Seating area
Yes
Accessible public telephones
Yes
none
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
Yes
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Impaired mobility set down/pick-up point
Yes
Marked taxi stopping bay
Accessible spaces
5 spaces
Accessible parking bays are located at the side of the main station building.
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:35 - 00:09
- Staff help available Saturday: 06:20 - 00:08
- Staff help available Sunday: 09:20 - 23:51
Passenger Assistance Meeting Point is in the booking office.
If you are travelling on the last train to Birmingham Moor Street which departs Dorridge at 00:21, please proceed to the platform as the assistance will be provided by the Train Manager on-board.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Yes
Accessible toilets on platforms 1
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
- Waiting Rooms Monday to Sunday: 06:00 - 17:00
The waiting room on platform 1 is open 0600 - 1700 seven days a week. The waiting room in the booking office is open whenever the booking office is open. The waiting room on Platforms 3 / 4 is currently closed for refurbishment.
Seating Area
Yes
Operator
Solihull Metropolitan Bourough Council
- 0121 704 6111
- Station Approach
- Dorridge
- Solihull
- B93 8JA
- https://www.solihull.gov.uk/Parking(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Sunday & Public Holidays: Yes
Spaces
104 spaces
Accessible spaces
5 spaces
Accessible parking bays are located at the side of the main station building.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Marked taxi stopping bay
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Yes
Pay Phones
No
Accessible Public Telephones
Yes
none
Public Wi-Fi
Yes
Find WiFi Hotspots around Dorridge station
Bicycle Storage
Spaces
30 spaces
.
Type of Storage
Stands & Lockers
Location
next to the waiting room on Platform 1
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement bus services depart from the front of the station on Station Approach Road.
Information to plan your onward journey is available in a printable format here
