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Last updated:Today at 21:09
Train companies affected:Merseyrail
Last updated:Today at 17:15
Train companies affected:South Western Railway
Last updated:Today at 04:05
Train companies affected:National Rail

Dovercourt (DVC)

Dovercourt station, Kingsway, Harwich, Essex, CO12 3AG

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

No

Ticket Machines

Yes

Collection of pre-purchased tickets
  • Pick up tickets at Ticket Machine
Accessible ticket machines

Yes

Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Tickets can be collected on Smartcard at this station

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens

Staff Help Available

Yes

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight

  • Ramp assistance

  • Luggage (on and off train only)

  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)

  • By selecting the help button on the ticket machine at this station

  • By using the Help Point at this station

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Customer Help Points

Yes

Help points can be found at the following location(s):

  • On the single platform, just inside the entrance to the platform and fixed to the brick wall of the former station building

Customer Services Notes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday & Public Holidays: Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This station has step free access to the single platform for trains towards both Harwich Town and Manningtree. 

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

Details of nearest taxis are shown on station information poster

Impaired mobility set down/pick-up point

No

Accessible spaces

1 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Yes

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight

  • Ramp assistance

  • Luggage (on and off train only)

  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)

  • By selecting the help button on the ticket machine at this station

  • By using the Help Point at this station

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Customer Help Points and Meeting Point

Yes

Help points can be found at the following location(s):

  • On the single platform, just inside the entrance to the platform and fixed to the brick wall of the former station building

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes

Spaces

22 spaces

Accessible spaces

1 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £3.00

Refreshment Facilities

No

Bicycle Storage

Spaces

10 spaces

Type of Storage

Stands

Location

There are five cycle stands located in between the station car park and the former station building, adjacent to the platform.

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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