Darsham (DSM)
Managed by Greater Anglia
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Darsham
Getting to and from the station
Bicycle parking
Lockers,Stands- Storage sheltered
- No
- Storage location
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One cycle locker is at the entrance to Platform 2 (for trains towards Halesworth, Beccles, and Lowestoft) and one cycle stand is on the same platform, towards the far end of the covered waiting area.
There are also four cycle stands on Platform 1 (for trains towards Saxmundham, Woodbridge, and Ipswich), between the covered waiting area and the wooden bench on the platform.
- Storage spaces
- 11
- Storage CCTV
- No
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 0345 050 7080
- Email address
- [email protected]
- Opening hours
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Monday - Sunday 24 Hours a Day
- Number of spaces
- 30 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
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Please note that the station car park is located on the opposite side of the road from the station, and accessing either of the platforms involves crossing the busy A12 road.
- Free of charge
- No
- Daily rate
- £3.00
- CCTV Coverage
- No
- Accessible taxis
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Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
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Help points at this station are available for customers to use 24/7
- Passenger Information Systems
- Departure screens
- Customer help points
- Yes
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Help points at this station can be found at the following location(s):
- Platform 1 (for trains towards Saxmundham, Woodbridge, and Ipswich) - At the entrance to this platform, fixed to a white post
- Platform 2 (for trains towards Halesworth, Beccles, and Lowestoft) - At the entrance to this platform next to the blue smartcard validator, fixed to the bricked wall
- Lost Property
- Yes
- Greater Anglia
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Monday - Friday 09:00 - 17:00
- Lost Property information
- 0345 600 7245 (option 7)
- Customer Services
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Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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Rail replacement bus services do not serve this station. Customers are advised to use either Halesworth or Saxmundham stations for rail replacement services.
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
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This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
Assistance meeting point is on the platform.
- Staff help available opening times
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All services to/from this station have a conductor onboard
- Ramp for train access
- No
- Step free access coverage
- Yes
- Step free access note
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This station has step free access to both platforms from the A12 road, with approximately 30 metres between the two entrances which are either side of the level crossing.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Ipswich; Lowestoft;
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