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East Midlands Parkway (EMD)

East Midlands Parkway station, Station Approach Road, off A453, Remembrance Way, near Ratcliffe-on-Soar, Nottinghamshire, NG11 0EE

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Saturday: 06:00 - 19:30
  • Opening Hours,Sunday: 07:30 - 19:30
Location

On the station concourse

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Collect and top your Smartcard at this location

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 04:50 - 01:30
  • Information Services Opening Times,Saturday: 05:25 - 00:00
  • Information Services Opening Times,Sunday: 06:45 - 01:00

Staff Help Available

  • Staff Help Available,Monday to Friday: 04:00 - 02:05
  • Staff Help Available,Saturday: 05:00 - 00:30
  • Staff Help Available,Sunday: 06:45 - 01:05

0400-0205 Monday-Friday

0500-0030 Saturday

0645-0105 Sunday

Customer Help Points

Yes

Platform 1,2,4 & Main Car park

Left Luggage

Unavailable

Lost Property

Unavailable

Trolleys

Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A station.  This station has step free access to all platforms. This station has tactile paving at the edge of all platforms.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:00 - 19:30
  • Waiting rooms,Saturday: 06:00 - 19:30
  • Waiting rooms,Sunday: 07:30 - 19:30

Accessible seating available on all platforms.  A heated waiting room with accessible seating is available on Platform 1.

Seating area

Available

Wheelchairs available

Available

Trolleys

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Available

Accessible spaces

22 spaces

Parking is free for disabled customers displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

Ramp deployment from rear of vehicle

Ramps can only be deployed from the side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 2.4m wide

Number of set-down/ pick-up spaces

There is space for more than 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 04:00 - 02:05
  • Staff help available,Saturday: 05:00 - 00:30
  • Staff help available,Sunday: 06:45 - 01:05

0400-0205 Monday-Friday

0500-0030 Saturday

0645-0105 Sunday

Customer Help Points

Yes

Platform 1,2,4 & Main Car park

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Available

The toilets and National key toilets are located on the Main Concourse. All the toilets are open and a radar key is not required to operate these toilets. Toilet opening times are: 

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 : 19:30Sunday 07:30 : 19:30

Accessible Toilets

Unavailable

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:00 - 19:30
  • Waiting Rooms,Saturday: 06:00 - 19:30
  • Waiting Rooms,Sunday: 07:30 - 19:30

Accessible seating available on all platforms.  A heated waiting room with accessible seating is available on Platform 1.

Seating Area

Available

First Class Lounge

Available

Open Monday to Friday (excluding bank holidays) 05.30 - 18.00.

Sheltered waiting area

There is sheltered waiting

Operator

East Midlands Railway

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

885 spaces

Accessible spaces

22 spaces

Parking is free for disabled customers displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £8.00
  • Rate on Saturday £4.00
  • Rate on Sunday £4.00
  • Rate per week £24.00
  • Rate per month £80.00
  • Rate per 3 months £216.00
  • Rate per year £800.00

Notes

£2.00 Evening Car park fares are available from 1800 - 0230.

£6.00 Weekend rate (Friday 1000 - Sunday midnight) please purchase this ticket from ticket office.

This car park has Secure Station Accreditation.

ATM

Unavailable

Refreshment Facilities

  • Refreshment Facilities,Monday to Friday: 05:30 - 18:00
  • Refreshment Facilities,Saturday: 07:00 - 14:00
  • Refreshment Facilities,Sunday: Unavailable

Saturday opening times are currently under trial and may be subject to change.

Public Telephones

No

Public Wi-Fi

Available

Bicycle Storage

Spaces

20 spaces

Type of Storage

Stands

Location

At the front of the station

Sheltered

Yes

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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