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Enfield Chase (ENC)

Enfield Chase station, Windmill Hill, Enfield, Greater London, EN2 7AA

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:25 - 12:50, 15:15 - 19:10
  • Opening Hours Saturday: 09:00 - 15:25
  • Opening Hours Sunday: No
London Fare Zone

Zone 5

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loop

Yes

Oyster and Contactless Information

Purchase Oyster card here

No

Top-up Oyster Pay as you go here
  • Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here

Yes

Oyster and Contactless notes

Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard notes

For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Sunday: 05:00 - 01:00

Staff Help Available

  • Staff Help Available Monday to Sunday: 05:00 - 01:00

Customer Help Points

Yes

The Assistance Meeting Point is in the concourse.

Luggage Storage

No

Lost Property

Yes

If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.

Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.

If you have found an item of lost property, please hand it in to a member of staff.

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

This is a Category C station: This station does not have step-free access.

The Assistance Meeting Point is in the concourse.

This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loop

Yes

Ramp for train access

No

It is not possible to provide level access between train and platform at this station.

Accessible Toilets

No

Waiting rooms

Yes

A heated waiting room available on platform 1, an unheated shelter is available on platform 2.

Seating area

Yes

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Accessible spaces

0 spaces

Staff Help

Staff help available
  • Staff help available Monday to Sunday: 05:00 - 01:00
Customer Help Points and Meeting Point

Yes

The Assistance Meeting Point is in the concourse.

Helpline
  • Helpline Monday to Sunday: Yes

The assisted helpline is not available on Christmas Day.

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Great Northern.

Toilets

Yes

Platform 1

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

A heated waiting room available on platform 1, an unheated shelter is available on platform 2.

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes

Spaces

6 spaces

Accessible spaces

0 space

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Refreshment Facilities

Yes

Shops

Yes

Pay Phones

No

Public Wi-Fi

No

There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Great Northern website.

Bicycle Storage

Spaces

10 spaces

Type of Storage

Stands

Location

Located in the station subway.

Cycles are left at owners risk. Abandoned cycles may be removed.

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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