Last updated:Today at 09:53
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Today at 09:32
Train companies affected:South Western Railway
Ewell West station, Chessington Road, Ewell, Surrey, KT17 1TU
The lifts are out of order between platform 1 and the rest of the station at Ewell West station.
On both platforms
Zone 6
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
No
Yes
Yes
Yes
Ewell West ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
No
No
Yes
Customer Help points are located on every platform
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Ewell West.
Yes
This station has step-free access to all platforms / the platform.
Step-free category A Station - This station has step-free access to all platforms.
No
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from the Ticket Office upon request.
No
Yes
No
No
No
1 spaces
No
No
Yes
Customer Help points are located on every platform
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Yes
The (unisex) toilets are located in the Waiting Room on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from the Ticket Office upon request. The toilet facilities are only available during Ticket Office opening hours.
Yes
The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from the Ticket Office upon request.
No
No
Yes
185 spaces
1 space
No
No
No
Parking charges apply
RingGo Code 2031.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £4.30.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £12.90.
No
No
Yes
110 spaces
A New cycle hub including 24 hour access, full CCTV coverage and maintenance tools.
Compounds
Car park
Yes
Yes
There are no cycle hire facilities at this station
Station Entrance off Chessington Road (B2200)
Information to plan your onward journey is available in a printable format here