Exeter Central (EXC)
Exeter Central station, Queen Street, Exeter, Devon, EX4 3SB
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 07:50 - 18:15
- Opening Hours,Saturday: 07:50 - 18:15
- Opening Hours,Sunday: 09:30 - 16:30
Location
In main entrance walkway.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Smartcard Accepted
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:30 - 23:50
- Information Services Opening Times,Saturday: 05:40 - 23:50
- Information Services Opening Times,Sunday: 08:00 - 00:05
Staff Help Available
- Staff Help Available,Monday to Friday: 05:30 - 23:50
- Staff Help Available,Saturday: 05:40 - 23:50
- Staff Help Available,Sunday: 08:00 - 00:05
Meeting point: Ticket office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step free Category A station - Both platforms can be accessed via lifts from the main station entrance
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
- Waiting rooms,Monday to Friday: 07:50 - 18:15
- Waiting rooms,Saturday: 07:50 - 18:15
- Waiting rooms,Sunday: 09:30 - 16:30
Both platforms
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
0 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:30 - 23:50
- Staff help available,Saturday: 05:40 - 23:50
- Staff help available,Sunday: 08:00 - 00:05
Meeting point: Ticket office.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Friday: 07:50 - 18:15
- Waiting Rooms,Saturday: 07:50 - 18:15
- Waiting Rooms,Sunday: 09:30 - 16:30
Both platforms
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
54 spaces
Accessible spaces
0 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Notes
Find out more about car parking at this station.
Refreshment Facilities
Available
Adjacent station entrance
Shops
Available
Adjacent station entrance
Public Telephones
No
Bicycle Storage
Spaces
10 spaces
Type of Storage
Stands
Location
Both platforms
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Saddles & Paddlessaddlepaddle.co.uk01392 42 42 4110 minutes walk from station
More Information
Transport Links
Bus stop outside station.
Yes
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
Saddles & Paddlessaddlepaddle.co.uk01392 42 42 4110 minutes walk from station
