Last updated:Yesterday at 15:56
Train companies affected:South Western Railway
Farnborough North (FNN)
Farnborough North station, Farnborough Street, Farnborough Green, Hampshire, GU14 8AQ
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: No
- Staff Help Available Saturday: No
- Staff Help Available Sunday: No
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Step Free Category B2 - There is step free access to both platforms but short ramps and level crossing with gates to negotiate for south bound services.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are available
Impaired mobility set down/pick-up point
Yes
Set down/pick up point is available adjacent to the entrance to platform 2
Accessible spaces
0 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: No
- Staff help available Saturday: No
- Staff help available Sunday: No
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- Farnborough Street
- Farnborough Green
- GU14 8AQ
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
5 spaces
Accessible spaces
0 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Set down/pick up point is available adjacent to the entrance to platform 2
Car park CCTV
No
Refreshment Facilities
No
Pay Phones
No
Public Wi-Fi
No
Find WiFi Hotspots near this station
Post Boxes
Yes
Outside Minden House platform 2 side of station
Bicycle Storage
Spaces
20 spaces
Please note cycles can be carried on our trains free of charge
Type of Storage
Stands
Location
Both platforms
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
No
More Information
Transport Links
Junction of Ship Lane and Farnborough Street
No
Information to plan your onward journey is available in a printable format here
Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service
No
