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Farringdon (ZFD)

Farringdon station, Cowcross Street, Farringdon, London, EC1M 6BY

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Sunday: 09:30 - 16:30
Location

Please note - the ticket office is situated at the entrance on the south side of Cowcross Street and is operated by Thameslink.

London Fare Zone

Zone 1

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.

Height adjusted ticket office counter

No

Ticket office staff provide assistance where possible. See ticket office opening hours.

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

No

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Pay as you go note

You can top up pay-as-you-go on Oyster using the self-service ticket machines. Oyster cards can only be purchased from the self-service machines in the Underground station.

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard note

 Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:00 - 00:00
  • Information Services Opening Times Saturday: 07:00 - 00:00
  • Information Services Opening Times Sunday: 08:00 - 00:00

Staff Help Available

  • Staff Help Available Monday to Friday: 06:00 - 00:00
  • Staff Help Available Saturday: 07:00 - 00:00
  • Staff Help Available Sunday: 08:00 - 00:00

Customer Help Points

Yes

Available on all platforms

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 08:30 - 16:00
  • Lost Property Saturday: No
  • Lost Property Sunday: No

Except Christmas Day

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

This is a Category A station. This station has step-free access to all Elizabeth line and Thameslink platforms including level boarding to Thameslink trains from Zone C on both platforms. Manual ramps are available for other zones and for London Underground services.

The Assistance Meeting Point is the Ticket Office.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.

Height adjusted ticket office counter

No

Ticket office staff provide assistance where possible. See ticket office opening hours.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Most of the station is undercover.

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

Contact taxi operator directly

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:00 - 00:00
  • Staff help available Saturday: 07:00 - 00:00
  • Staff help available Sunday: 08:00 - 00:00
Customer Help Points and Meeting Point

Yes

Available on all platforms

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

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Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Thameslink.

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Toilets

Yes

Accessible Toilets

No

Baby Changing

Yes

Waiting Rooms

No

Most of the station is undercover.

Seating Area

Yes

Refreshment Facilities

No

Bicycle Storage

Spaces

16 spaces

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Lightride Distribution Ltd0.2 miles away from the station (4 minutes walk)88-90 Hatton Garden, London, London, EC1N 8PNTel: 0844 8704048www.lightride.co.ukLondon Bicycle Tour Co0.9 miles away from the station (18 minutes walk)Gabriels Wharf 56, Upper Ground, London, London, SE1 9PPTel: 020 7928 6838www.londonbicycle.com

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